Summary
Work History
Education
Skills
Timeline
Generic

Tanja Clark

Cedar Rapids

Summary

Dedicated and customer-focused professional with experience in fast-paced food service and retail environments, including Pizza Ranch, Casey’s, and McDonald’s. Proven ability to provide exceptional customer service, efficiently handle high-volume transactions, and maintain quality standards in food preparation and safety. Adept at multitasking, teamwork, and adapting to dynamic work environments. Skilled in cash handling, inventory management, and resolving customer concerns with a positive attitude. Strong work ethic and commitment to delivering excellent service while maintaining a clean and organized workspace. Eager to apply hands-on experience and leadership skills to new challenges and career opportunities.

Work History

Pizza Maker

Pizza Ranch
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
  • Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
  • Trained new staff in pizza-making techniques, elevating overall team performance.
  • Monitored food safety compliance, adhering to strict health regulations.
  • Enhanced dining experience by expertly crafting traditional and custom pizza orders.
  • Collaborated with team members to introduce new pizza flavors, meeting diverse customer preferences.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.

Team Member

Casey's
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Crew Member

McDonald's
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Vinton Shellsburg
Vinton, IA

Skills

  • Dough preparation
  • Order fulfillment
  • Cash handling
  • Food safety compliance
  • Menu knowledge
  • Customer service
  • Team collaboration
  • Quality control
  • Training staff
  • Effective communication
  • Time management
  • Workplace organization
  • Safe food handling
  • Flexible schedule
  • Order preparation
  • Attention to detail
  • Dependable and responsible
  • POS systems
  • Speed and efficiency
  • Cross-training
  • Multitasking Abilities

Timeline

Pizza Maker

Pizza Ranch

Team Member

Casey's

Crew Member

McDonald's

Vinton Shellsburg
Tanja Clark