Tanja Wise
management,cashier,end caps,stocking
Sacramento,CALIFORNIA
Overview
23
23
years of professional experience
Work History
Associate Manager
Bed Bath And Beyond
- Enhanced team productivity by implementing efficient project management strategies.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
- Streamlined processes for increased efficiency and cost savings within the department.
- Developed innovative marketing campaigns that drove brand awareness and customer engagement.Cashh
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Realtor Assistant Exactly as Coldwell Banker
Lyon Real Estate -
09.2014 - 01.2018
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Assisted realtors in closing deals swiftly by efficiently preparing all necessary documentation.
- Enhanced property listings by producing visually appealing marketing materials, including brochures and virtual tours.
- Streamlined communication between clients and realtors, ensuring timely responses to inquiries and facilitating smooth transactions. Stephanie.Velez was th realtor I worked with AR
- T both locations. Leave A V mail 916-837-5164
Realtor Assistant
Coldwell Banker
01.2010 - 10.2013
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Assisted realtors in closing deals swiftly by efficiently preparing all necessary documentation.
- Enhanced property listings by producing visually appealing marketing materials, including brochures and virtual tours.
- Streamlined communication between clients and realtors, ensuring timely responses to inquiries and facilitating smooth transactions.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Completed daily logs for management review.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Served as corporate liaison for finance, IT and marketing departments.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Volunteered to help with special projects of varying degrees of complexity.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Increased customer service success rates by quickly resolving issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Developed and implemented strategies to streamline office operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Proofread and edited documents for accuracy and grammar.Also was in charge of REO Homes as well as doing BPO'S till 3 or 4 A.M.
- Inspected our REO HOMES THAT WERE OUR LISTINGS HAD TO EMAIL BANK OF AMERICA AFTER I met contractor's at properties to get Quotes and faxed to Bank of America they would send check to me as I started getting homes repaired within the first week we got them.I would.go in the field slot take pictures ..And held.open houses
Facilitator
Herman Miller/SQA
01.1995 - 06.2001
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
- Collaborated with subject matter experts to develop accurate, relevant content for delivery at industry conferences or professional development events.
- Maintained current knowledge of industry trends and best practices by attending professional development events, staying informed on new facilitation methods, and adapting them to the unique needs of clients.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Identified areas in need of improvement and implemented solutions.
- Served as a resource for trainees post-session completion by providing follow-up support via email or phone consultations.
- Evaluated participant progress through ongoing assessments to ensure mastery of course objectives before concluding each session.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
- Assisted in the design of evaluation tools to measure program success and inform future improvements.
- Developed customized training materials, enhancing participant comprehension and retention of key concepts.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Streamlined registration processes for workshops, reducing wait times and improving overall attendee satisfaction.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating Type environment.
- Enhanced leadership abilities and expertise by delivering forward-thinking training to over Number management staff.
- Enhanced employee satisfaction and productivity by troubleshooting and resolving workflow and downtime issues.
- Conducted training courses for Number+ management support staff to enhance understanding of industry best practices and company protocols.
- Developed and implemented organizational systems to better manage training documentation and progress reporting.
- Brought in projects on-time and under-budget by effectively handling routine and complex issues.
- Investigated and resolved account and service concerns for multiple parties.
- Recruited, hired and directed well-qualified candidates to maximize customer satisfaction and eliminate project lags.
- Enhanced profits across departments through successful management and direction of Number+ employees.
- Eliminated process lags with effective management of employee schedules and revenue generation strategies.
- Devised and deployed systems for tracking Type, Type and Type data.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
- Formulated focused and individualized resolutions aimed to peacefully settle disputes.
- Researched and analyzed individual parties' positions to understand dispute background.
- Reviewed legal documents and contracts to determine potential conflicts and disputes.
- Prepared written opinions or decisions regarding cases.
- Conducted interviews with disputants, witnesses and any additional relevant groups or individuals.
Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Realtor Assistant Exactly as Coldwell Banker
Lyon Real Estate -
09.2014 - 01.2018
Realtor Assistant
Coldwell Banker
01.2010 - 10.2013
Facilitator
Herman Miller/SQA
01.1995 - 06.2001
Associate Manager
Bed Bath And Beyond