Compassionate and detail-oriented Registered Medical Assistant with experience at Complete Health. Proficient in HIPAA compliance and laboratory specimen collection, I excel in enhancing patient experiences through effective communication and meticulous care. Committed to fostering strong patient-provider relationships while ensuring accurate documentation and timely assistance in medical procedures.
Overview
6
6
years of professional experience
Work History
Registered Medical Assistant
Complete Health
03.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
Collected and documented patient medical information such as blood pressure and weight.
Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
Completed EKGs and other tests based on patient presentation in office.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Measured patient pulse oximetry.
Measured patient spirometry.
Front Desk Receptionist
Trustcare Health
01.2022 - 03.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Home Health Aide
Brookdale Assisted Living
02.2019 - 01.2022
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Education
Medical Assistant
Fortis Institution
Birmingham, AL
05-2012
High School Diploma -
A H Parker High
Birmingham, AL
05-2002
Skills
Medical terminology
Immunization administration
HIPAA compliance
Laboratory specimen collection
Timeline
Registered Medical Assistant
Complete Health
03.2023 - Current
Front Desk Receptionist
Trustcare Health
01.2022 - 03.2023
Home Health Aide
Brookdale Assisted Living
02.2019 - 01.2022
Medical Assistant
Fortis Institution
High School Diploma -
A H Parker High
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