Tanjeir Courtney
Royal Palm Beach
Summary
Licensed Massage Therapist experienced in delivering a variety of massage treatments with a focus on customer service and communication. Achieved high levels of client satisfaction through strong teamwork and commitment to quality work. Dedicated to continuous learning and professional development to enhance service delivery.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Massage Therapist
Bommarito Performance System/Mela Therapeutics
Davie
10.2025 - Current
- Assessed client needs and developed personalized treatment plans.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Provided therapeutic massage services to clients using various techniques.
- Maintained a clean and organized therapy space for optimal client experience.
Receptionist Administrator
Mullinax Ford West Palm
Lake Park
10.2022 - Current
- Managed front desk operations and greeted customers at Mullinax Ford West Palm.
- Processed customer transactions and maintained accurate records in the system.
- Maintained a clean and welcoming reception area to create a positive first impression.
- Handled diverse needs for clients in-person, by phone or through email.
- Adhered to company policies regarding confidentiality of sensitive information.
Front Desk Associate
Massage Envy
Wellington
09.2022 - 10.2023
- Greeted clients warmly and ensured a welcoming atmosphere at the reception area.
- Managed appointment scheduling and confirmed bookings for services efficiently.
- Provided detailed information about services and membership options to clients.
General Manager
Urban Air Trampoline and Adventure Park
Wellington
03.2018 - 08.2022
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations of trampoline and adventure park facility.
- Managed staff schedules and ensured adequate coverage for all shifts.
- Implemented safety protocols to maintain a secure environment for guests.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
Education
Massage Therapy - Massage Therapy
Palm Beach State College
Boca Raton, FL 01.2024 - 10.2024
Berean Christian School
West Palm Beach, FLSome College (No Degree) - Exercise Science
Palm Beach State College
Lake Worth, FLSkills
- Therapeutic massage
- Deep tissue massage
- Sports massage
- Aromatherapy
- Treatment modalities
- Assessment techniques
- Treatment planning
- Client education
- Client interaction techniques
- Record keeping
- Communication skills
- Time management
- Problem solving
- Adaptability
- Conflict resolution
- Office management tasks
- Service promotion strategies
- Professionalism and ethics
Timeline
Massage Therapist
Bommarito Performance System/Mela Therapeutics
10.2025 - Current
Massage Therapy - Massage Therapy
Palm Beach State College
01.2024 - 10.2024
Receptionist Administrator
Mullinax Ford West Palm
10.2022 - Current
Front Desk Associate
Massage Envy
09.2022 - 10.2023
General Manager
Urban Air Trampoline and Adventure Park
03.2018 - 08.2022
Berean Christian School
Some College (No Degree) - Exercise Science
Palm Beach State College