Summary
Overview
Work History
Education
Skills
Timeline
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Tanmoy Mazumdar

New York

Summary

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Starbucks
12.2024 - Current
  • Managed a team of 17 partners, fostering an environment of growth and productivity. Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
  • Mentored staff, fostering a collaborative work environment and enhancing team productivity.
  • Streamlined inventory management processes, reducing waste and improving stock accuracy.
  • Implemented training programs for new employees, enhancing service quality and operational efficiency.
  • Conducted weekly P&L analysis, identifying key financial trends and implementing cost-saving measures that reduced operational expenses.
  • Implemented new beverage and food recipes, contributing to increase in up-selling and cross-selling of products.

Seaonal Store Manager

French Street Bistro
11.2021 - 09.2024
  • Manage the daily operations of the bakery.
  • Supervise bakery staff and ensure quality standards are met.
  • Monitor the preparation of baked goods and ensure that recipes are followed correctly.
  • Ensure health and safety standards are met in the kitchen.
  • Order and maintain an inventory of baking supplies.
  • Schedule baking shifts to meet customer demand.
  • Develop new recipes and products as needed.
  • Maintain production and sales records.
  • Train new staff members.
  • Manage customer complaints and resolve any issues.

Assistant Manager

Emporio Ruli
01.2019 - 03.2020
  • Maintain a well-informed, working knowledge of the cafe's menu and available services and communicate that information in a style consistent with The Persephone's image.
  • Act as a resource for all staff members.
  • Perform floor manager opening and closing duties, answer emails, fulfill special orders, track inventory, and complete other tasks.
  • Actively communicate with the back-of-house team to ensure seamless food service.
  • Assist the general manager with new-employee training.
  • Coach and give feedback to all front-of-house team members.
  • Work hard with a supportive management team to empower all staff members to deliver an impeccable customer service experience.

Education

undergrad degree -

Berkeley City College
05.2016

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement

Timeline

Assistant Store Manager

Starbucks
12.2024 - Current

Seaonal Store Manager

French Street Bistro
11.2021 - 09.2024

Assistant Manager

Emporio Ruli
01.2019 - 03.2020

undergrad degree -

Berkeley City College

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