Hi, I’m
Tamara Cain
Ames,IA
Summary
Strategic Human Resources Manager with proven track record in talent acquisition, employee relations, and performance management. Demonstrated ability to enhance organizational success through effective communication and leadership. Committed to fostering a positive workplace culture and driving employee engagement. Results-oriented with strong problem-solving skills and a focus on achieving measurable outcomes.
Overview
1
Certificate
15
Years of Human Resources Experience
25
years of professional experience
Work History
Dewey Ford, Dewey Dodge and Dewey Auto OutletAnkeny, IA
Human Resource Manager, Employee and Guest Engagement Manager (Ken Garff Auto Group)
09.2021 - 06.2024
Job overview
- Managed HR operations across three dealership locations, supporting 235 team members.
- Executed recruitment, hiring, and onboarding processes to attract top talent.
- Oversaw employee engagement initiatives, including mentoring programs, DEI initiatives, and monthly recognition meetings.
- Facilitated employee survey and action plans aligned with team member feedback.
- Facilitated benefit presentations for annual open enrollment and compliance training sessions.
- Collaborated with management on employee relations to document coaching and counseling efforts.
Wells Fargo EnterprisesWest Des Moines, IA
Employee Relations Consultant
01.2018 - 02.2021
Job overview
- Conducted risk mitigation consultations for disputes/allegations reported by team members across eight lines of business.
- Provided counsel on complex employee relations issues to management and team members at all levels.
- Maintained accurate documentation in two case management systems for quality employee relations records.
- Researched employee relations trends and developed effective action plans in consultation with managers.
- Collaborated with HR Business Partners, Legal Department, and Internal Investigations to fact find and reach collective resolution and strategy.
- Supported processes for prevention, investigation, resolution, and referral of complex employee relations issues.
- Exercised sound judgment within defined policies to evaluate overarching risks and influence leadership.
Aureon Senior Living (PEO)West Des Moines, IA
Human Resources Business Partner
06.2014 - 09.2017
Job overview
- Served as HR Business Partner for seven large employers in Senior Living industry with 43 locations and over 1,300 employees.
- Conducted needs analyses for clients to ensure compliance with employment practices, and to foster engagement.
- Collaborated on benefit renewal strategies to enhance employee satisfaction and competitiveness in the market for benefits.
- Developed core human resource programs, including performance management, handbook policy, job descriptions, and payment practices, as outlined by the Department of Labor.
- Identified legal exposure areas and provided guidance on FLSA, Title VII, FMLA, ADA, and workers compensation.
- Assisted executives and managers with employee discipline, hiring, and discharge techniques to foster satisfactory relations.
- Provided tools and advice on hiring processes, including behavioral interviewing guidelines and recruiting strategies.
- Facilitated orientations and ongoing training for developing managers.
Younker’s Departments StoresAmes, IA and Marshalltown, IA
General Manager
10.2007 - 06.2014
Job overview
- Implemented employee engagement initiatives to improve talent retention that included succession, mentoring, and ongoing skill development.
- Developed comprehensive talent management recruitment strategy overseeing full employee life cycle.
- Oversaw payroll processing, timekeeping, and records compliance related to compensation.
- Administered FMLA, ADA, and other leave requirements supporting workforce needs.
- Collaborated with Risk team on shrink reduction and safety programs minimizing losses.
- Managed employee relations through effective complaint resolution and coaching for skill enhancement.
- Modeled Manager on Duty program providing real-time coaching to a result and ensuring staff recognition.
Dolce & Gabbana New York , NY
General Manager
04.1999 - 10.2007
Job overview
- Developed grassroots marketing to embody the flavor of the brand and the locations.
- Implemented DEI initiatives to create a well-rounded team that represented the demographic, and communicated that everyone was invited to experience the brand.
- Managed staff training programs to ensure compliance with company standards and policies.
- Led daily operations to enhance department store efficiency and elevate the customer experience.
- Analyzed sales data to identify trends and inform business decisions for product offerings.
- Provided guidance and support to managers in order to foster team building, and reach KPIs.
Skills
- Microsoft Outlook, Excel, and Word
- Collaboration tools (Teams)
- Workday
- ADP and Chronos
- ICIMS, WFM
- Employee engagement
- Performance management
- Conflict resolution
- Employee relations
- Strategic planning
Certification
• SHRM-CP 2019
• PHR 2018
• PHR 2018
Timeline
Human Resource Manager, Employee and Guest Engagement Manager (Ken Garff Auto Group)
Dewey Ford, Dewey Dodge and Dewey Auto Outlet
09.2021 - 06.2024
Employee Relations Consultant
Wells Fargo Enterprises
01.2018 - 02.2021
Human Resources Business Partner
Aureon Senior Living (PEO)
06.2014 - 09.2017
General Manager
Younker’s Departments Stores
10.2007 - 06.2014
General Manager
Dolce & Gabbana
04.1999 - 10.2007
Loyola Marymount University
Bachelor of Arts from Philosophy