Tanna Stephens Falkner

• Managed Worker's Compensation, FMLA, ADA, LOAs, EEOC, DOL reporting, payroll validation, open records request, annual MVRs, Census Bureau reports, annual required training, safety training, and departmental budget.
• Completed documentation for employment verification, child support, garnishments, wage forms, state and federal taxes, unemployment, property damage, litigation, personnel requests, payroll changes, terminations, promotions, transfers, exit interviews, requisitions, purchase orders .
• Created new City Ordinances and Resolutions.
• Conducted training sessions and mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement and compliance while promoting understanding of HR regulations among staff.
• Collaborated with department heads to address personnel issues, facilitating effective conflict resolution and communication and maintained "open door" policy to encourage employee communication.
• Managed and directed each phase of hiring and onboarding process, encompassing employment verification, E-Verify, I9s, social media advertisement, Civil Service test administration, Safety orientation, employee relations investigations, criminal background checks, drug test, physicals, benefit enrollment, and on-the-job training building position knowledge and skillset. .
• Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, employee accountability, and created succession planning strategies to ensure leadership continuity and long term success.
• Maintained current knowledge of legislation and ensured company compliance with local, state, federal, and labor laws, protecting both employees' and City's rights.
• Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
• Conducted thorough job analyses to develop accurate position descriptions and salary structures.
• Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings; hosted benefit events, wellness screenings, and annual flu shots.

• Advertised job openings and utilized ATS applicant tracking system.
• Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
• Streamlined onboarding procedures, improving new hire integration and retention rates.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Processed payroll for diverse employee groups, ensuring compliance with federal and state regulations.
• Managed payroll discrepancies by investigating issues and implementing corrective actions promptly.
• Oversaw training programs, enhancing employee skills and career development opportunities.
• Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
• Motivated employees through special events and incentive programs.
• Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
• Monitored legislative updates relating to workplace health and safety, ensuring ongoing compliance with regulations.
• Developed and implemented safety training programs for all employees, ensuring compliance with industry standards.
• Conducted regular safety audits and inspections to identify hazards and recommend corrective actions to reduce workplace accidents and injuries.

• Collaborated with team members to streamline HR workflows, increasing operational efficiency.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Answered and redirected incoming phone calls for office.
• Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
• Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
• Supported HR Manager in strategic planning sessions focused on organizational development and growth.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.
• Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
• Assisted in negotiating employee benefits packages, enhancing overall compensation offerings.
• Assisted in creation of training and development programs, addressing skill gaps and promoting career growth.
• Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
• Supported benefits administration, addressing employee inquiries regarding plans and coverage options.
• Managed employee records using HRIS systems to maintain accuracy and confidentiality.
• Coordinated recruitment processes, ensuring compliance with city policies and procedures.
• Assisted in onboarding new employees, facilitating smooth transitions into the organization.

Certified FTO, Nationally Certified SRO, Active Shooter Instructor Certified, Taser Certified, Calea Accreditation support.

• Enforced laws and regulations to maintain public safety and order.
• Conducted routine patrols to deter criminal activity and ensure community security.
• Responded promptly to emergency calls, providing critical assistance in high-pressure situations.
• Prepared detailed reports documenting incidents, observations, and actions taken during patrols.
• Collaborated with local agencies to enhance community policing efforts and crime prevention strategies.
• Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
• Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
• Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
• Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
• Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
• Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.

• Monitored store premises to deter theft and ensure safety protocols compliance.
• Conducted investigations into incidents of loss, maintaining detailed reports for management review.
• Collaborated with law enforcement to address theft-related issues and recover stolen merchandise.
• Trained new associates on asset protection procedures and best practices for loss prevention.
• Implemented security measures leading to reduced shrinkage rates across multiple departments.
• Analyzed incident reports to identify trends and improve overall asset protection strategies.
• Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
• Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
• Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.

• Enforced laws and regulations to maintain public safety and order.
• Conducted thorough investigations of criminal activities and incidents.
• Collaborated with community members to foster positive relationships and trust.
• Responded promptly to emergency calls, assessing situations for appropriate action.
• Enforced traffic laws diligently, promoting road safety and reducing accident rates.
• Prepared detailed reports documenting incidents and officer actions accurately.
• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Answered emergency calls for help from citizens and business owners.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.