Tanner Albea
Dalzell,SC
Summary
Hardworking and reliable. Offering organization, multitasking and flexibility skills. Highly organized, proactive and punctual with team-oriented mentality. Strong technical proficiency with work history in customer service. Proven history of organization and flexibility. Ambitious student, pursuing my Associate of Science Degree in General Studies. Eager to contribute developed knowledge. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
5
5
years of professional experience
Work History
Lifeguard
YMCA Fun
, SC
05.2023 - Current
- Watched over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Maintained neat and clean pool area and clean water.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Used training and medical supplies to examine injured people and administer first aid.
- Observed sections of assigned water zone of responsibility.
- Filled out incident and accident reports and submitted to supervisor.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Cleaned, brushed and vacuumed pool to keep clean.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Collaborated closely with team to identify issues and quickest methods for remediation.
Sandwich Artist
Subway
Chesapeake , VA
03.2021 - 03.2022
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Delivered superior customer service focused on quality and meeting customer needs.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Completed opening, closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Answered guest questions, delivering most accurate and updated information available.
- Trained sandwich artists to apply attention to detail and commitment to quality.
Host
Outback Steakhouse
Chesapeake , VA
10.2019 - 02.2020
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Offered preferred tables and other special accommodations to VIP customers.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Answered telephone to provide dining information and take reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Notified server after seating parties in section to facilitate prompt service.
- Monitored dining area to assess server capacity and estimate wait times.
Voluntary Worker
Civil Air Patrol
Chesapeake , VA
03.2019 - 02.2020
- Maintained ongoing email lists and excel spreadsheets to send information to volunteers.
- Answered phone calls and replied to inquiries or directed caller to appropriate personnel.
- Encouraged people to be active in community through organizational events and projects.
- Set up tables and chairs and unloaded equipment for various volunteer events.
- Pitched in to help with volunteer recruitment, retention and motivational programs.
Busboy
Japan Samurai
Chesapeake , VA
10.2018 - 07.2019
- Monitored customer movements and quickly cleared empty tables for future customers.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Trained new employees to perform duties.
- Consistently went above and beyond expectations by supporting teammates and providing customer service.
Education
Associate of Science - General Studies
Tidewater Community College
Portsmouth, VA08.2023
High School Diploma -
Western Branch High School
Chesapeake, VA06.2019
Skills
- Customer Service
- Guest Relations
- Team building
- Communication
- Multitasking
- Training & Development
- Flexible
- First Aid and CPR
- CPR Certified
Languages
English
Full Professional
Javanese
Limited
Timeline
Lifeguard
YMCA Fun
05.2023 - Current
Sandwich Artist
Subway
03.2021 - 03.2022
Host
Outback Steakhouse
10.2019 - 02.2020
Voluntary Worker
Civil Air Patrol
03.2019 - 02.2020
Busboy
Japan Samurai
10.2018 - 07.2019
Associate of Science - General Studies
Tidewater Community College
High School Diploma -
Western Branch High School
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