Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
13
13
years of professional experience
Work History
Seasonal Cashier
Spirit Halloween
08.2024 - 11.2024
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Streamlined checkout process for increased efficiency and reduced waiting times.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Built relationships with customers to encourage repeat business.
Answered questions about store policies and addressed customer concerns.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and holiday shifts.
Shipping Clerk
Jm Test Systems - Test Equipment Calibration, Sales And Rental
06.2023 - 10.2023
Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Used FedEx and UPS to set up shipments for delivery.
Enhanced overall productivity by maintaining a well-organized and efficient work area.
Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Conducted research to address shipping errors and packaging mistakes.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Shipping and Receiving Clerk
Novelaire Technologies
01.2021 - 11.2022
Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
Prepared documentation to track and report on damaged or missing items.
Identified order discrepancies and damaged items and notified supervisor.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Prepared packages for shipping and determined most economical shipping methods.
Inspected and recorded incoming and outgoing orders for count, damage and dates.
Determined shipping methods, routes or rates for materials to be shipped.
Used vendor knowledge to determine shipping procedures, routes and rates.
Packed, sealed or affixed postage to prepare materials for shipping.
Assisted with packaging up Cassettes and other various parts using OSB, drills, tape measures and other power tools.
Answered phone calls regarding existing shipments and vendors.
Set up trucks for shipments needing to go out.
Administrative Coordinator
Board of Pharmacy
05.2019 - 07.2021
Answered incoming calls & provided information for applicant calling
Assisted different departments with their phone calls, data entry, filing and mail
Assisted the front desk when needed which consisted of answering phone calls and transferring to correct department, opening and sorting mail, responding to emails and greeting guest when they enter the building
Data entry
Using excel and powerpoint for projects
Scanning documents, saving them and uploading to the system
Updated applicant address and employment in the system
Handled applicants paperwork for background checks ; made sure forms were filled out correctly
Created a packet for state police containing the background checks & created a spreadsheet containing names and dates of applicants
Sent rejection letters out in the mail
Seasonal Front End Assistant
Costco
10.2020 - 01.2021
Assist the cashier by unloading and loading carts for the customers
Kept the front end and food court cleaned for customers
Blocked down different departments, consolidated product and disposed of boxes
in the Baylor machine or placed them up front for customers to use
Gathered carts and flat beds from the parking lot and brought them back up
front for customer use
Provided customer service
Greeted guest and helped them with any questions they have
Provided information to customers on products or services
Trained new retail team members in customer service and company policies.
Receptionist/Cashier
Quick n Handy Cleaners
11.2016 - 04.2018
Opening and closing up store
Handling cash register & counting money at end of shift
Writing up tickets for customers and sorting clothes to be picked up
Answering phone calls and answering questions customers have
Providing customer service
Keeping store cleaned up for customers
Cashier
Jimmy Johns
05.2013 - 03.2015
Providing customer service
Answering phones and taking to go orders
Chopping vegetables, slicing meat and cheese and putting bread to bake
Running cash register
Operating drive through and taking orders
Following orders to make and provide food
Cleaning up lobby and bathrooms
Assisting the manager with larger orders and getting them out in a timely manner
Accountant Clerk
Medical Management Options
02.2012 - 11.2012
Managing, organizing and mailing checks and invoices
Keying daily worksheets into ledger system
10 key
Providing positive front desk customer service when needed
Working as assistant controller for various projects
Completing AR summary for finance meetings
Opening emails, printing documents and filing them
Education
Tara High School
Baton Rouge, La
05.2011
Skills
10 Key
Cash Handling
Answering Phones
Powerpoint/Excel
Providing Customer Service
Data Entry
Shipment Tracking
Punctual and Reliable
Box and Container Packing
Interests
Hiking
Volunteering
Camping
Adventure Travel
Gym Workouts
Reading
Timeline
Seasonal Cashier
Spirit Halloween
08.2024 - 11.2024
Shipping Clerk
Jm Test Systems - Test Equipment Calibration, Sales And Rental