Austin Tanner Behringer

Dynamic and results-driven Director of Operations with extensive experience in operations management, business development, and team leadership. Proven track record of driving market profit growth, enhancing sales, and consistently surpassing brand performance metrics. Adept at leading high-performing teams, optimizing processes, and implementing strategies that lead to operational excellence. Recognized for spearheading one of the top-performing units in the brand.

• Collaborated with team of 3 in the development of Regional Training Binder.
• Supervised team of 1,000 staff members.
• Documented and resolved Market profit loss which led to creating consistency to positive Market profit growth Period over Period.
• Launched local marketing initiatives that boosted same-store sales by 20% within 6 months.
• Revitalized an underperforming market, increasing revenue by 10% and improving profitability within 6 months.
• Reduced operational costs by 5% through process optimization, labor efficiency, and waste reduction.
• Improved customer satisfaction scores by 15% through staff training and enhanced service standards.
• Increased employee retention by 120% by implementing structured training, recognition programs, and a positive work culture.
• Developed and promoted 6 employees into leadership roles, ensuring a strong internal talent pipeline.
• Partnered with community organizations and local businesses to drive brand visibility and customer loyalty.
• Implemented new inventory management processes that reduced stock losses by 5%.
• Enhanced operational execution, improving speed of service and reducing wait times by 15%.