Tanner Blank Stevens
Claremont,CA
Summary
Passionate about creating exceptional dining experiences, I am eager to bring my deep appreciation for craft beer, customer service expertise, and operational management background to a fine dining establishment. With a proven track record in delivering memorable service at high-end venues like Yardhouse Restaurant and Aruffo's Italian Cuisine, I’m committed to ensuring every guest enjoys personalized, attentive service in an inviting atmosphere. I thrive in collaborative environments and am excited to work alongside a team of professionals who share my commitment to excellence, providing every patron with a dining experience that keeps them coming back.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Benihana
Ontario,CA
05.2025 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to fulfill special dietary requests accurately.
- Implemented upselling techniques to enhance guest experience and increase sales.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Tasting Room Manager
Ironbark Ciderworks
Claremont, CA
06.2021 - 05.2025
- I poured cider, ensured customer satisfaction in the tasting room, maintained cleanliness of tables and the tasting room area, changed kegs to ensure continuous beverage availability, and managed cash drops while overseeing employee breaks. Responsible for scheduling employees. Produced invoices for on and off premise accounts, additionally made deliveries to said accounts. In charge of expanding product knowledge in Los Angeles and San Bernardino Counties.
- Production Assistant and Canning Associate June 2021 – Current
- Sales Representative Sep. 2021 – Jan. 2024
Server
Aruffo’s Italian Cuisine
Claremont, CA
09.2020 - 06.2021
- In my previous role, I oversaw table service, from taking orders to delivering meals promptly. I was adept at crafting cocktails, pouring drinks, and maintaining bar inventory. I ensured cleanliness and efficiency in the dining area, clearing plates, offering refills, and presenting desserts. I also handled to-go orders and assisted with seating guests, ensuring a seamless and memorable dining experience.
- Bartender July 2020 – Jan. 2021
- Server Assistant March 2020 – July 2020
Server
Yardhouse
Rancho Cucamonga, CA
08.2018 - 03.2020
- In various roles spanning from serving and hosting to overseeing food service operations, I've been deeply involved in every aspect of ensuring exceptional guest experiences. As a Server, I adeptly handled table service, while in the role of Service Professional, I managed the food line, coordinated breaks, and directed food runners, ensuring smooth floor operations. Additionally, my tenure as a Food Runner Trainer allowed me to impart valuable skills to new team members, fostering a motivated and efficient team. As a Food Runner, I expedited orders and stocked the line, and as a Host, I warmly greeted guests and managed take-out orders.
- Service Professional August 2018 – March 2020
- Food Runner Trainer May 2016 – March 2020
- Food Runner July 2015 – March 2020
- Host Nov. 2015 – July 2015
Education
Associate of Arts - Culinary Arts
Art Institute For Culinary Arts
Inland Empire01-2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Languages
English
Certification
- San Bernadino County Food Handlers Card
- California Food Handlers Card
- State of California Responsible Beverage Service
Timeline
Server
Benihana
05.2025 - Current
Tasting Room Manager
Ironbark Ciderworks
06.2021 - 05.2025
Server
Aruffo’s Italian Cuisine
09.2020 - 06.2021
Server
Yardhouse
08.2018 - 03.2020
Associate of Arts - Culinary Arts
Art Institute For Culinary Arts