Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

Tanner Boogher

Raytown

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Operations SupervisorBusiness Development RepresentativeEmergency DispatcherOffice ManagerOffice Administrative Assistant

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Raytown, US
Open to relocation: Yes

Salary Range

$0/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs401k matchHealthcare benefitsPaid time off

Summary

Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.

Reliable Emergency Dispatcher with background in efficiently coordinating emergency services. Strengths include high-level multitasking, managing high-stress situations, and clear communication skills. Experience includes directing first responders to locations swiftly, ensuring safety of all parties involved, and providing calm reassurance during crisis situations. Proven impact in previous roles through successful handling of numerous emergencies contributing to community safety and wellbeing.

Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive, and adaptable to changing conditions. Proficient in logistics regulations and procedures.

Overview

15
15
years of professional experience
2007
2007
years of post-secondary education

Work History

Operations Supervisor

Mhc Kenworth
Kansas City
01.2019 - 08.2025
  • Supervised daily operations to ensure efficient workflow and production standards.
  • Coordinated staff schedules to optimize resource allocation and minimize delays.
  • Trained new employees on safety protocols and operational procedures.
  • Quality Assurance
  • Created and maintained KPI’s
  • One-on-one meetings with team members
  • Call queue management
  • Billing - Accounts Payable and Accounts Receivable
  • Coaching, training, and performance management
  • Special Project Manager
  • Company email monitoring
  • Employee and Customer Retention

Business Development Representative

Fenton Nissan
Lee's Summit
05.2016 - 10.2018
  • Engaged potential customers through targeted outreach and relationship building.
  • Conducted market research to identify new business opportunities and trends.
  • Collaborated with sales team to create effective promotional strategies and materials.
  • Scheduled service appointments for customers at 12 different dealerships owned by Fenton in the United States
  • Coordinated follow-up communications to nurture leads and advance sales cycles.
  • Responded quickly to inquiries from potential customers via phone or email.
  • Maintained up-to-date records of customer interactions and communications.
  • Researched target accounts to build a pipeline of qualified leads.
  • Researched industry news, trends and developments related to our products.
  • Conducted research on potential customers to identify their needs and interests.
  • Addressed customer questions and concerns regarding products and services.

Emergency Dispatcher

ADT Security
Kansas City
03.2010 - 09.2015
  • Operated communication systems to receive emergency calls efficiently.
  • Coordinated response efforts with law enforcement and emergency services.
  • Assessed urgent situations to prioritize dispatching resources effectively.
  • Maintained accurate records of incidents and communications for reporting purposes.
  • Provided real-time information and support to first responders on the scene.
  • Monitored alarms and system alerts for potential security breaches or emergencies.
  • Trained new dispatchers on protocols and use of emergency communication systems.
  • Collaborated with team members to improve dispatching processes and protocols.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Maintained accurate records of all incoming calls, including time received, caller's name and address, type of incident reported, response units dispatched and other pertinent information.
  • Ensured that all dispatch requests were handled promptly and efficiently.

Education

Raytown High School
Raytown, MO

Skills

  • Operations management
  • Quality assurance
  • Staff scheduling
  • KPI creation
  • Billing management
  • Customer relationship management
  • Project management
  • Effective communication
  • Problem solving
  • Time management
  • Conflict resolution
  • Task delegation
  • Customer relations
  • Productivity management

References

References available upon request.

Timeline

Operations Supervisor

Mhc Kenworth
01.2019 - 08.2025

Business Development Representative

Fenton Nissan
05.2016 - 10.2018

Emergency Dispatcher

ADT Security
03.2010 - 09.2015

Raytown High School
Tanner Boogher