Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Personal Information
Timeline
Generic

Tanner Bowen

Summary

Experienced and enthusiastic customer service professional with a friendly and approachable demeanor. Quick learner excelling at building strong customer relationships. Represents the company with professionalism and a positive attitude at all times. Motivated leader with excellent organizational and prioritization skills, consistently meeting deadlines effortlessly. Committed to contributing value to the company in any way possible. Extensive background in various retail positions, including cashier, customer service, sales associate, shift leader, and managerial roles for over two and a half years. Thrives in fast-paced sales environments, skilled in upselling, and genuinely enjoys face-to-face customer interaction.

Overview

18
18
years of professional experience

Work History

Glass Artist

Newob Glass
08.2021 - Current
  • Fostered a work environment that encouraged creative experimentation to design and create pieces of glass art from raw materials.
  • Consistently met project deadlines under tight timelines by prioritizing tasks and organizing project materials.
  • Utilized various marketing strategies to promote personal brand and increase sales of original artworks both online and offline channels.
  • Experimented with variety of styles and techniques to produce unique works of art.
  • Have been the sole employee of my company, handling everything from creating the art, marketing, shipping, and customer service.

Budtender

MedPharm
09.2020 - 08.2021
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
  • Managed efficient cash register operations.

Sales Associate

One Love Wellness
02.2019 - 08.2020
  • Helped customers select the product that best suited their needs. Stocked product as well as made orders for new products needed to grow business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Route Service Representative

Schwan's Home Service
05.2017 - 02.2019
  • Worked independently to safely run a route efficiently while delivering orders and selling to other customers
  • Also, managed the route, removing customers that did not buy, while building the customer base back up in my spare time
  • Worked towards hitting sales targets, gaining new customers, and growing the business in day to day workflow

Assistant Manager of Operations

Westlake Ace Hardware
04.2012 - 04.2017
  • My responsibilities at Westlake consisted of assisting the store manager with organizing, planning, and implementing strategy
  • Coordinate all operations, including writing the schedule, daily reports, on boarding process, safety procedures, training, etc
  • Supervising and assisting cashiers and floor associates with anything from HR questions, to basic customer needs on the sales floor
  • I would work with general manager to monitor costs, budgets, and resources monthly
  • Communicate with business customers and setup commercial accounts to ensure they have the correct product they need for their businesses
  • I also did almost all shipping and receiving, so very comfortable with creating shipments, purchase orders, and checking in product

Floor Associate

Dick's Sporting Goods
07.2011 - 01.2012
  • Basic floor associate tasks as in greeting customers and assisting them with any needs they may have
  • Making sure product is faced and looks presentable on displays
  • Checking on hands and ensuring product is stocked and counted correctly
  • This position also had you run as a backup cashier from time to time

Detailer/ Shop Help

Tracker Marine Boat Center
04.2007 - 03.2011
  • This position's duties included keeping a well maintained, clean, organized shop, while ensuring that all boats, atv's, and other sales were clean and ready to go out the door
  • I would stage all showroom displays properly and bi-weekly make sure they were all cleaned and purchase ready
  • Transporting new, used, and customer boats/atvs from the lockup area to the shop safely
  • I assembled atv's and also test drove them to ensure safety and proper operating procedures
  • From time to time, I would install trolling motors and fish finders, and help the mechanics with any other assistance they might need throughout the day

Education

High School Degree -

Broken Arrow High School
05.2009

Skills

  • Recruiting
  • Managing Reports
  • Determined Work Ethic
  • Customer and Personal Service
  • Troubleshooting
  • Complex Problem Solving
  • Managing and Running a Route
  • Organizational growth
  • Collaborative teamwork
  • Patience and persistence
  • Teaching and mentoring

References

  • Jeremy Alcorn, Schwan's Home Service, alcorn.jeremy@schwans.com, 9182270030
  • Iris Castro, Westlake Ace Hardware, icastro@westlakehardware.com, 800-888-0808
  • Jodie Sanders, Westlake Ace Hardware, wlake80@westlakehardware.com, 918-258-1261

Hobbies and Interests

  • Fishing
  • Fly Fishing
  • Hiking
  • Camping
  • Disc Golf
  • Golf
  • Longboarding
  • Glassblowing

Personal Information

Date of Birth: 08/19/91

Timeline

Glass Artist

Newob Glass
08.2021 - Current

Budtender

MedPharm
09.2020 - 08.2021

Sales Associate

One Love Wellness
02.2019 - 08.2020

Route Service Representative

Schwan's Home Service
05.2017 - 02.2019

Assistant Manager of Operations

Westlake Ace Hardware
04.2012 - 04.2017

Floor Associate

Dick's Sporting Goods
07.2011 - 01.2012

Detailer/ Shop Help

Tracker Marine Boat Center
04.2007 - 03.2011

High School Degree -

Broken Arrow High School

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Tanner Bowen