TANNER COOK
Lineman
Reno,NV.
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Ariel Lineman position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skilled and timely mannered tow truck operator with over seven years of truck driving experience with towing and recovery. Working with local law enforcement in assisting with accident clean up and impounding vehicles, as well as assisting with distressed drivers. Working with light duty to heavy duty vehicles and equipment. Excel in leadership skills and very well motivated team player. Can manage and guide a team of employees. TIM’s Training Certificate CTTA Training Certificate CDL endorsement (Class B) Essentials of Light Duty Towing & Recovery Certificate Basic Life Support (BLS) Certification Licenses.
Overview
8
8
years of professional experience
Work History
Apprentice Lineman
Valhalla Industries Inc
05.2023 - Current
- Worked with construction crews to route and re-route telecom lines around new builds either via above-ground lines or below-ground utilities.
- Worked to string, splice and transfer wire.
- Traveled to Oregon, Washington as part of disaster recovery response following widespread destruction resulting from storms and wildfires.
- Responded to emergency repair calls to conduct line switching or sectionalizing to reroute lines and speed service restoration.
- Assisted Journeyman Lineman with work to learn trade and practice techniques.
- Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps.
- Inspected lines and poles for signs of damage or wear, interference and degradation and reported findings to supervisor.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
- Performed maintenance and reconducting work in varied weather conditions.
- Removed old poles and hardware and replaced with new equipment.
- Resagged loose lines to prevent failures.
- Lash fiber and coax lines.
- Delash and wreck out old coax and fiber.
- Frame poles from ground up.
- New build experience.
Heavy Duty Tow Truck Operator
MILNE TOWING SERVICES, Light
02.2021 - 06.2022
- Responded to dispatch calls in a safe and timely manner
- Ensure safe delivery of vehicles by retrieving and delivery to and from customers as well as police/private property impounds
- Conduct vehicle and equipment inspections, ensuring that all are in safe operation conditions and that all requirements are met
- Trained new hires in extensive towing and recovery with local laws and regulations
- Operated light duty, medium duty flatbed rollbacks, light duty, medium duty, heavy duty wreckers.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Boosted team performance by moving materials with forklifts, cranes and other equipment.
- Operated with safety and skill to avoid accidents and delays.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Conducted efficient cargo transfers to maintain route schedules.
Light Duty Tow Truck Operator
CITY AUTO TOWING
08.2016 - 02.2021
- Responded to dispatch calls in a safe and timely manner
- Ensure safe delivery of vehicles by retrieving and delivery to and from customers as well as police/private property impounds and professional vehicle repossessions
- Conduct vehicle and equipment inspections, ensuring that all are in safe operation conditions and that all requirements are met
- Trained new hires in extensive towing and recovery with local laws and regulations
- Operated light duty, medium duty flatbed rollbacks, four car transport rollbacks, light duty wreckers.
B & R AUTO WRECKING, LEAD SALESMEN
01.2016 - 08.2016
- Opened and closed complete facility Monday through Friday
- Managed all internal and external accounting information and billing information
- Sold used and new automotive mechanical and structural parts to local and national mechanic shops, body shops and automotive dealerships
- Maintained professional relationships with commercial accounts
- Trained new hires.
SALES MANAGER
RENO AUTO WRECKING
08.2015 - 01.2016
- Opened and closed complete facility Monday through Friday
- Managed all internal and external accounting information and billing information
- Sold used and new automotive mechanical and structural parts to local and national mechanic shops, body shops and automotive dealerships
- Maintained professional relationships with retail and commercial accounts
- Trained new hires.
Education
High School Diploma - undefined
Robert McQueen High School
2013
Skills
- Skilled driving with multi-vehicle tows with exceptional weight
- Ability to handle fast-paced environments with excellent customer service
- Strong organizational skills and excellent communication skills
- Works well under pressure with energetic work attitude
- Consistently complies with policies and procedures
- Construction Standards
- Construction Principles
- Technique Practice
- Disaster Recovery
- Safety Instruction
- Building Materials
- Grounding Procedures
- Heavy Lifting
- Employee Performance
- Shortening and Lengthening Lines
- Bucket Truck Operation
- Snow Blowers
- Lockout/Tagout (LOTO)
- Creative Solutions
- Technical Documentation
- Safety Meetings
- Records Accuracy
- Crew Assistance
- Document Preparation
- Reading Comprehension
- Underground Cabling
- Job Safety Analysis
- Emergency Repair
- OSHA Safety Requirements
- Commercial Projects
- Hand and Power Tools
- Service Requests
- Reporting Procedures
- Repair Work
- Welding Techniques
- Power Saws
- Company Quality Standards
- Training Junior Team Members
- Customer Preferences
- Effective Customer Communication
- Equipment Maintenance
- Hardware Replacement
- Blueprints Analysis
- Pole Climbing
- Safety Compliance
- Maintenance and Repair Management
- AutoCAD
- Troubleshooting
- Schematics
- Trenching
Accomplishments
- Customer Relations
- Earned highest marks for customer satisfaction in company
- Customer Assistance
- Worked with company systems such as TOWBOOK, diligently completed all assigned tasks, regularly volunteered for overtime.
- Conflict Resolution
- Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Service
- Consistently received positive feedback from guests and created repeat customers.
Timeline
Apprentice Lineman
Valhalla Industries Inc
05.2023 - Current
Heavy Duty Tow Truck Operator
MILNE TOWING SERVICES, Light
02.2021 - 06.2022
Light Duty Tow Truck Operator
CITY AUTO TOWING
08.2016 - 02.2021
B & R AUTO WRECKING, LEAD SALESMEN
01.2016 - 08.2016
SALES MANAGER
RENO AUTO WRECKING
08.2015 - 01.2016
High School Diploma - undefined
Robert McQueen High School
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