Tanner DeWitt
Jerome,ID
Summary
Energetic Parts Sales Assistant Manager at Jackson Group Peterbilt with a proven track record in relationship building and inventory management. Enhanced customer satisfaction through exceptional service and strategic upselling, driving sales growth. Skilled in team collaboration and leadership, developing a cohesive work environment while achieving departmental goals.
Overview
12
12
years of professional experience
Work History
Parts Sales Assistant Manager
Jackson Group Peterbilt
06.2015 - Current
- Assisted customers with product inquiries and recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience.
- Supported inventory management by restocking shelves and tracking products.
- Provided exceptional service by addressing customer concerns promptly.
- Learned company policies and procedures to support daily tasks effectively.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Established relationships with customers using active listening and interpersonal skills.
- Executed visual merchandising strategies to attract customers and drive sales.
- Adapted quickly to new systems and processes in a fast-paced environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted store revenue through upselling and cross-selling techniques.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Built connections with repeat customers, fostering long-term loyalty to the brand.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Fielded customer questions to share information about products, availability, and pricing.
- Monitored sales trends to advise management on potential inventory adjustments.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
- Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
- Assisted in managing daily operations to ensure team efficiency and productivity.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Cross-trained existing employees to maximize team agility and performance.
Apprentice Electrician
Freedom Electric Inc
05.2013 - 05.2015
- Installed, maintained, and repaired electrical systems in residential and commercial settings.
- Assisted lead electricians with troubleshooting and resolving electrical issues efficiently.
- Ensured compliance with safety protocols while performing electrical installations and repairs.
- Collaborated with team members to streamline workflow and enhance operational efficiency.
- Pulled wire through conduits and through holes in walls and floors.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Implemented proper grounding techniques during installations, reducing potential risks associated with power surges or faults in the system.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Installed 120/208 volt systems and 347/600 volt systems.
Education
High School Diploma -
Wendell High School
Wendell, ID2013
Skills
- Relationship building
- Stock management
- Customer relationship management
- Team collaboration
- Customer service
- Reliable and responsible
- Organizational skills
- Inventory tracking
- Time management
- Collaborative Leadership
- Goal oriented
- Outgoing and energetic
Timeline
Parts Sales Assistant Manager
Jackson Group Peterbilt
06.2015 - Current
Apprentice Electrician
Freedom Electric Inc
05.2013 - 05.2015
High School Diploma -
Wendell High School