Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
8
8
years of professional experience
Work History
Director of Operations & Business Development
Elligo Health Research
04.2025 - Current
Lead commercial operations and business development strategy for clinical research solutions supporting pharmaceutical and biotechnology sponsors
Own enterprise pipeline strategy, forecasting, pricing frameworks, and contract structuring for sponsor partnerships
Serve as senior commercial interface for pharma stakeholders, aligning clinical development needs with site network capabilities
Partner cross-functionally with clinical operations, regulatory, medical affairs, and data teams to ensure scalable and compliant execution
Build, scale, and mentor commercial and business development teams to support sustained growth
Support strategic planning, market expansion, and long-range commercial operating models
Integrated research organization enabling faster, more patient-centric clinical trials through healthcare-based research infrastructure.
Expanded sponsor partnerships by 28% / $22,300,000.00
Increased qualified pipeline value by $48,000,000
Reduced sales cycle time by 8%
Built and led a team of 14 commercial professionals
Business Development Manager
ProPharma Group
11.2022 - 02.2024
Led commercial efforts for regulatory, clinical, and quality solutions supporting global pharma sponsors
Developed enterprise relationships across clinical development, regulatory affairs, and quality leadership
Collaborated with global delivery teams to structure complex, multi-service engagements
Supported strategic accounts requiring governance, compliance, and global delivery alignment
Global provider of regulatory, clinical, and compliance services supporting pharmaceutical and biotech development.
Closed $3.8 in annual contract revenue.
Expanded multi-service engagements across 28 global accounts
Regional Business Development Manager, West Region – Life Sciences
Medix
04.2022 - 11.2022
Led regional commercial strategy for life sciences staffing and clinical support solutions
Managed enterprise and mid-market pharmaceutical and biotech accounts
Partnered with internal delivery, compliance, and operations teams to ensure sponsor satisfaction and retention
Drove territory expansion while maintaining strong client governance
Led a commercial team of up to 13 across multiple regions of the U.S.
Franchise Sales
Goosehead Insurance Agency
06.2019 - 06.2020
Supported national expansion strategy and franchise growth initiatives
Gained experience in scaling distributed commercial models
Continuously improved personal knowledge of industry trends and best practices through regular professional development opportunities, strengthening expertise as a Franchise Sales Consultant.
Managed the franchise sales process, resulting in a higher closing rate for potential clients.
Maintained accurate records of all franchise sales activities, ensuring transparency and accountability in the sales process.
Increased franchise sales by developing and maintaining strong relationships with potential clients.
Boosted franchise sales by effectively managing leads and coordinating with potential franchisees.
Account Executive – Premium Sales & Development
University of Arkansas
01.2018 - 06.2019
Supported high-value partnerships, donor engagement, and premium sales initiatives
Cultivated relationships with prospective students through targeted outreach and follow-up communications.
Collaborated with academic departments to coordinate promotional events and enhance recruitment strategies.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
Business Development Specialist at ClinEdge (Division of Elligo Health Research)Business Development Specialist at ClinEdge (Division of Elligo Health Research)
Business Development Specialist at ClinEdge (Division of Elligo Health Research)Business Development Specialist at ClinEdge (Division of Elligo Health Research)