Operations Supervisor
Alerus Center
Grand Forks, North Dakota
01.2022 - 09.2022
- Oversaw and monitored changeover and housekeeping crews while providing essential team support.
- Trained, mentored, and motivated employees to enhance overall team productivity.
- Developed initiatives for process improvement and assessed ongoing operations for efficiency.
- Recruited, interviewed, and hired skilled professionals with extensive experience to strengthen team capabilities.
- Contributed to record-breaking facility performance in concert attendance, ticketed events, and economic impact.
- Managed scheduling and payroll processes for housekeeping teams to ensure operational efficiency.