Tanner Ferrell
Longview,Texas
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager/Operator
Legacy Construction
06.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
New/Used Car Sales Associate
Patterson Nissan
11.2023 - 05.2024
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Conducted thorough vehicle inspections to ensure quality and safety standards were met before showcasing cars for sale.
- Achieved high levels of customer satisfaction through timely follow-ups and addressing any concerns or issues postsale.
- Reduced time spent on administrative tasks by implementing efficient record-keeping systems, allowing for more focus on client interactions.
- Increased customer satisfaction by providing exceptional service and maintaining a deep knowledge of used car inventory.
Assistant Manager
7-Brew Coffee
01.2022 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Fire/EMT - Fire Service
Kilgore College
Kilgore, TX12-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
Certification
- TCFP Fire Certification
- EMT-B Certification in progress
Timeline
Manager/Operator
Legacy Construction
06.2024 - Current
New/Used Car Sales Associate
Patterson Nissan
11.2023 - 05.2024
Assistant Manager
7-Brew Coffee
01.2022 - 08.2023
Fire/EMT - Fire Service
Kilgore College
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