Dynamic Account Manager with a proven track record, excelling in client relations and customer service. Expert in relationship building, I achieved high client retention rates and resolved escalated issues effectively. Recognized for enhancing client satisfaction, I leverage strong communication skills to drive success in diverse account management.
• FY25 Q1-Q2: Exceeding sales quota by 125%; Ranked 15/80
• FY24 Q4: Exceeded sales quota by 110%; Ranked 20/80
• Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
• Developed and executed territory business plans that aligned with the company''s overall sales objectives, ensuring consistent progress towards set targets.
• Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
• FY23: "President's Club" Winner; 122% to goal; Ranked 7/75
• FY22: "100% Club" Winner
• FY22: Rookie of the Year
• FY22: 119% to goal; Ranked 12/70
• Cultivated relationships with Physicians (Orthopedics, Spine, Neuro, Pain Management, Physical Therapy, Chiropractic) and Attorney's to assist patients with chronic pain and swelling
• Provided one on one support with patients in clinical settings to demonstrate and assist with fittings of the medical device
• FY20: Achieved $700K quota retirement within first three months at the company with a yearly goal of $1.1M
• FY20: Ranked 1/10 Territory Sales Manager
• Networked with CEOs/CFOs of large corporations to develop and execute successful sale contracts
• Managed and maintained module accounts to drive revenue growth while retaining high potential complex accounts
• FY19: Assisted and trained new hires to become Inside Sales Executives; Ranked 3/35
• FY18: Promoted to Outside Sales Account Executive; 110% to goal of $500K quota; Ranked 5/30
• FY17: Hired as Inside Sales Account Executive and achieved goal of $1.1M in gross profit; 102% to goal
• FY16: Worked as a summer intern for the company and sold MSP contract for $50K
• Contacted new and existing customers to discuss their needs while explaining how these needs could be met by specific products and services.
• Emphasized product features based on analyses of customers' needs as well as technical knowledge of product capabilities and limitations.
• Adjusted sales scripts to better target the needs and interests of specific individuals