Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Tanner Gilland

Clinton,TN

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Tech Associate

Staples
07.2023 - Current
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided product price information to customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Cashier

Lowe's
06.2022 - 06.2023
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Lifted up to 50 + pounds at once and used forklift to move heavier loads.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Processed refunds and exchanges in accordance with company policy.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Cashier

Walmart
10.2021 - 03.2022
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Lifted up to 50+ pounds at once and used forklift to move heavier loads.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Anderson County High School
Clinton, TN
05.2022

Skills

  • Strategy Development
  • Computer Skills
  • Courteous and Professional
  • Adaptable and Flexible
  • Inventory and Stocking
  • Positive Customer Engagement
  • Customer Service
  • Meeting Sales Goals
  • Loyalty Program Promotion
  • Payment Processing
  • Basic Mathematics
  • Decision-Making
  • Cash Handling

Timeline

Tech Associate

Staples
07.2023 - Current

Cashier

Lowe's
06.2022 - 06.2023

Cashier

Walmart
10.2021 - 03.2022

High School Diploma -

Anderson County High School

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Tanner Gilland