Tanner Hart
Missoula,MT
Summary
Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Bakery Manager
Pattee Creek Market
Missoula, MT
09.2022 - 07.2023
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
Bakery Manager
Pattee Creek Market
Missoula, MT
06.2019 - 01.2021
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
Deli Team Member
Lucky's Market
Missoula, MT
04.2018 - 06.2019
- Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
- Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
- Prepared custom sandwich orders according to customer specifications, ensuring consistency in quality and presentation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Ensured product freshness through proper rotation practices, minimizing waste due to spoilage.
- Provided exceptional customer service even during peak hours, managing long lines efficiently while maintaining a pleasant demeanor.
- Assisted customers in making informed decisions, recommending appropriate products based on their preferences and dietary needs.
- Skillfully operated slicing machines, maintaining high standards of safety at all times both for the staff and customers alike.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Team Member
Wendy's
Missoula, MT
10.2017 - 04.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma -
Saint Ignatius High School
St. Ignatius, MT05.2014
Skills
- Order Management
- Supply Ordering
- Food management experience
- Allergy awareness
- Raw materials knowledge
- Ingredient Knowledge
- Cost Control
- Expiration Monitoring
- Handling Complaints
- Superior Work Ethic
- Sales floor organization
Timeline
Bakery Manager
Pattee Creek Market
09.2022 - 07.2023
Bakery Manager
Pattee Creek Market
06.2019 - 01.2021
Deli Team Member
Lucky's Market
04.2018 - 06.2019
Team Member
Wendy's
10.2017 - 04.2018
High School Diploma -
Saint Ignatius High School
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