Tanner Jensen
Saratoga Springs,UT
Summary
Finance
Experienced banking specialist with a strong background in financial services, client relationship management, and sales strategies. Proven ability to cultivate collaborative team environments and achieve impactful results. Skilled in financial advising, account management, and cross-selling, with a keen adaptability to evolving client needs. Recognized for reliability and effective communication skills.
Management
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Computer literacy
Professional with strong experience in computer systems and data management. Skilled in operating and maintaining computer hardware and software, troubleshooting technical issues, and ensuring smooth workflow. Known for team collaboration and adapting to changing needs while consistently achieving results. Strong problem-solving abilities, attention to detail, and effective communication skills highly valued by employers.
Mechanic
Professional with solid background in automotive repair and maintenance. Demonstrates strong problem-solving skills, technical expertise in diagnostics, and commitment to quality workmanship. Highly reliable team player, adaptable to changing needs, and focused on delivering results that exceed expectations. Skilled in engine repair, brake systems, and electrical troubleshooting. Recognized for effective collaboration and maintaining high standards in every task.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Relationship banker
Bank of America
08.2022 - Current
- Assist clients with opening and maintaining personal and business banking accounts. Assist clients with achieving their financial goals and priorities.
- Assisted clients with account inquiries and transactions, ensuring accuracy and efficiency.
- Educated customers on banking products and services to enhance financial literacy and engagement.
- Managed client relationships, addressing concerns promptly to maintain satisfaction and loyalty.
- Conducted risk assessments for account openings, ensuring compliance with regulatory standards.
- Executed daily operational tasks effectively, adapting quickly to changing priorities in fast-paced environment.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- being a leader backup it was my responsibility to ensure policies and procedures were maintained when branch manager was out of office.
Assistant manger
discount tire
09.2020 - 07.2022
- To provide the most inviting, easy and safe tire, wheel and service experience in the world.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored new staff on customer service best practices and tire installation procedures.
- Developed and implemented process improvements, enhancing workflow efficiency and service delivery.
- Managed inventory control systems, optimizing stock levels to meet customer demand effectively.
- Resolved customer complaints promptly, maintaining high satisfaction levels through effective problem-solving techniques.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Service Professional/ Assistant manager
Les Schwab tire center
05.2018 - 08.2020
- Diagnose and repair customers' vehicles in an orderly and timely manner. Replenish store merchandise when running low on product. Organize and replace used products in the store. Talk to customers and sell company products. Obtain knowledge about company products.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted tire installations and rotations, ensuring safety and adherence to quality standards.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
- Trained new employees on operational procedures and customer interaction techniques.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Maintained cleanliness and organization of work areas, contributing to a safe environment.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
Diesel Mechanic Apprentice
Ken Garff Ford
04.2015 - 05.2018
- Diagnose and repair issues that were present in customer vehicles in a timely and orderly fashion.
- Diagnosed and repaired diesel engine systems, ensuring optimal performance and reliability.
- Conducted preventive maintenance on heavy-duty vehicles, extending service life and reducing breakdowns.
- Utilized diagnostic tools and equipment, accurately identifying mechanical issues and implementing effective solutions.
- Maintained accurate records of repairs and maintenance activities, ensuring compliance with industry standards.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
Education
High School Diploma -
Westlake High School
Saratoga Springs, UT01.2012
Skills
- Account Management
- Conflict Resolution
- Business development understanding
- Customer Satisfaction
- Sales expertise
- Customer Service-oriented
- Critical thinking
- Team leadership
- Time management
- Staff training and development
- Cost control
- Project management
Certification
- Type: Bank of America Award
- Title: Leader backup
- Sponsor/Issuer
- Start Date: 2024-01-01
- End Date
- Description
- Related Position
- URL
Hobbies and Interests
Build and maintain computer systems for self family and friends
Family oriented
Living a healthy life style; power lifting and weekly gym routine
Music; performing arts, singing, dancing
Outdoor activities; hiking, biking and rock climbing
Timeline
Relationship banker
Bank of America
08.2022 - Current
Assistant manger
discount tire
09.2020 - 07.2022
Service Professional/ Assistant manager
Les Schwab tire center
05.2018 - 08.2020
Diesel Mechanic Apprentice
Ken Garff Ford
04.2015 - 05.2018
High School Diploma -
Westlake High School
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