Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanner John

Grocery Manager Tops Friendly Markets
Brockport,New York

Summary

Talented Grocery Manager touting [Number] years of expertise maintaining supply levels and handling large orders for $[Amount] monthly revenue organization. Knowledgeable resource committed to assisting customers and alleviating conflicts through effective communication and active listening. Promoting exemplary skills in developing positive workplace environments and boosting employee morale. Detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Night Operations Manager

Tops Friendly Markets
10.2023 - Current
  • Coordinated delivery schedules with drivers to minimize delays and optimize delivery routes during nighttime hours.
  • Developed strong relationships with suppliers, negotiating favorable terms that positively impacted the company''s bottom line.
  • Collaborated with daytime management to ensure seamless transitions between shifts, enhancing overall productivity.
  • Assisted human resources in screening potential candidates for night shift positions, selecting top talent to join our team.
  • Established a positive work culture through effective leadership techniques, resulting in higher levels of job satisfaction among nighttime employees.
  • Resolved escalated customer complaints promptly, maintaining a high level of professionalism and empathy.
  • Improved employee morale and productivity with effective communication and team-building activities.
  • Enhanced communication between departments on different shifts through the implementation of detailed handover reports and interdepartmental meetings.
  • Reduced safety incidents by conducting regular equipment inspections and enforcing strict adherence to safety protocols.
  • Maintained cleanliness standards throughout the facility by implementing comprehensive cleaning schedules for all departments.
  • Interacted well with customers to build connections and nurture relationships.

Grocery Manager

Tops Friendly Markets
10.2019 - Current
  • Reduced employee turnover with effective training programs and supportive management practices.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Streamlined store operations for more effective staff scheduling and task allocation.
  • Identified opportunities for cost savings through process improvements or renegotiated supplier contracts.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Performed key tasks to promote inviting grocery store appearance.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

High School Diploma -

L A Webber Middle-High School
Lyndonville, NY
05.2001 -

Skills

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Timeline

Night Operations Manager

Tops Friendly Markets
10.2023 - Current

Grocery Manager

Tops Friendly Markets
10.2019 - Current

High School Diploma -

L A Webber Middle-High School
05.2001 -
Tanner JohnGrocery Manager Tops Friendly Markets