Extensive customer service experience, and have been in a leadership role for over half of the time. Always treat customers and coworkers with kindness and respect. Ability to maintain composure under high stress and help those around me feel at ease. As well as an excellent track record of showing up on time and picking up shifts when needed.
- Lead/supervise shifts, responsibilities include: issuing employee breaks, monitoring sales and labor, counting and storing money, recording store inventory/reports
- Assist workers in the kitchen by supporting teamwork and communication in order to work more efficiently.
- Welcome customers into the store by front counter or over the phone with kindness and a smile.
- Maintain a clean store by sweeping and mopping every shift combined with smaller daily tasks.
- Aid customers appropriately with questions, concerns, or complaints always in a positive manner.
- Friendly customer services skills
- Team building and leadership roles
- Strong communication
- Dependable
- Hard working
- Graduated high school with a 3.8 GPA which awarded me with college scholarships
- Maintained a 3.0+ GPA throughout my first two years of college and plan to keep increasing it.
- Landed an internship my senior year of high school with Mount Vernon Police Department through a criminal justice class. Was than later awarded a scholarship from them for best candidate during prep academy.
- Have been certified at least 3+ times in CPR and first aid.
- Current valid food handlers card.
- Sexual harassment training (from being in a leadership role)
- FEMA IS-904 Active shooter prevention (completed in criminal justice class)