Summary
Overview
Work History
Education
Timeline
Generic

Tanner Jones

Summary

Dynamic B2B SaaS Account Executive with over 3 years of experience in selling cloud-based contact center AI solutions. Deep understanding of contact centers, voice AI, IVR/IVAs, chatbots, machine learning, and AI. Proven track record in developing strategic account plans, identifying client needs, and delivering customized, high-impact solutions to achieve business objectives. Adept at negotiating contracts, closing deals, and building long-term client relationships through exceptional customer service and support.

Overview

6
6
years of professional experience

Work History

Account Executive

PolyAI
12.2023 - Current

PolyAI builds enterprise voice assistants powered by machine learning and AI that carry on natural conversations with customers to solve their problems. Helping businesses to transform their customer experience, create revenue, improve operational efficiency and prove ROI quickly.


  • Generated new business opportunities through consistent daily prospecting, cold calling/emailing, and networking (channel partners, conferences, etc.)
  • Self-Sourced over $1.2 Million of sales pipeline
  • Developed and executed strategic account plans to drive revenue growth and exceed sales targets.
  • Partnered with mid to large sized enterprises to design and implement custom AI voice assistants for contact centers across various verticals (hospitality, telecom, and home services).
  • Consistently met and exceeded quota by establishing effective communication with key stakeholders, and the ability to uncover needs, recognize decision making processes, handle objections and close deals. (MEDDIC/MEDDPICC)
  • Closed $450k of ARR in net new logos generating over $1 Million in TCV, achieving 100% YTD quota.


Sr. Enterprise Business Development Representative

PolyAI
01.2023 - 12.2023
  • In this role I worked in tandem with Strategic Enterprise Account Executives to help them acquire new logos, while simultaneously building my own mid-market pipeline as I began ramping to a full cycle sales role.
  • Mentored and coached a team of Business Development Representatives on best practices in cold calling techniques, sequences, lead generation, and client relationship management.
  • Assisted the VP of Business Development in interviewing and hiring new Business Development Representatives.
  • Helped procure and implement several sales tools for the Business Development team such as: ZoomInfo, Connect and Sell, Lusha, Calendly, Cognism.
  • Cultivated and nurtured relationships with key stakeholders, C-level executives, and decision-makers to secure new business opportunities and partnerships.
  • Consistently achieved over 100% of quarterly target over the course of 2023-2024 generating over $2.5 million in pipeline.
  • Quota Attainment 2023:

- Q1: 110%

- Q2: 125%

- Q3: 168%

- Q4: 120%

Enterprise Business Development Representative

PolyAI
06.2021 - 01.2023
  • 2nd hire of go-to-market team in US/Americas, leading top of funnel activities from zero.
  • Established strong relationships with key decision-makers at Fortune 500 companies, leading to the successful acquisition of several high-value marquee accounts.
  • Sourced several Closed/Won opportunities from cold outreach totaling over $2 Million in ARR.
  • Quota Attainment 2022:

- Q1: 105%

- Q2: 129%

- Q3: 148%

- Q4: 170%

  • Represented the company at industry events and conferences to promote brand awareness, build strategic partnerships, and expand the organization's presence in the enterprise market.
  • Utilized CRM tools to track sales activities, analyze market trends, and forecast future opportunities, contributing to a data-driven approach to business development.

Sales Development Representative

AutoVitals
03.2021 - 06.2021

Special Event Manager/ Valet Attendant

Signature Parking
06.2018 - 03.2020

Education

BA -

University of California, Santa Barbara
Santa Barbara, CA
12-2020

AA -

Saddleback College
Mission Viejo,CA
08-2018

Timeline

Account Executive

PolyAI
12.2023 - Current

Sr. Enterprise Business Development Representative

PolyAI
01.2023 - 12.2023

Enterprise Business Development Representative

PolyAI
06.2021 - 01.2023

Sales Development Representative

AutoVitals
03.2021 - 06.2021

Special Event Manager/ Valet Attendant

Signature Parking
06.2018 - 03.2020

BA -

University of California, Santa Barbara

AA -

Saddleback College
Tanner Jones