Proactive manager skilled in team leadership and conflict resolution. Hard working personality paired with strong communication skills that I am eager to share.
Overview
15
15
years of professional experience
Work History
Professional Carpet Cleaner
OxiFresh Carpet Cleaning
08.2023 - Current
Identified and analyzed customer concerns to anticipate needs and build lasting relationships.
Prepared cleaning solutions.
Upsold services and products to customers to boost revenue.
Maintained accurate customer records.
Owner/Operator
Bermuda lawns
04.2022 - Current
Executed sales strategies to acquire new customers.
Performed daily lawn maintenance
Managed accounting to maintain accurate financial records.
Maintained organized record-keeping systems for efficient information retrieval.
Updated marketing material to continue building customer base.
Realtor
Re/Max Real Estate Group
02.2016 - 04.2018
Helped clients buy and sell properties.
Created advertising materials.
Followed up with prospective customers.
Continued education in real estate practices and procedures.
Courier
Fedex E
08.2015 - 03.2022
Managed daily route loading and package delivery of 100 to 200 items.
Communicated with customers regularly to enhance service experience.
Secure vehicles and maintain safe driving procedures.
Formed relationships with customers and coworkers.
General Manager
Jimmy John's Sandwiches
03.2011 - 08.2015
Oversaw daily operations of store to ensure optimal performance.
Managed oversight of three additional stores, enhancing operational consistency.
Streamlined processes to improve efficiency and customer satisfaction across locations.