Tanner Long
Little Rock,Arkansas
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
Little Rock, AR
08.2019 - Current
- Construct and serve customers with variety of sandwiches.
- Implement money transactions and assist with any financial troubles while checking out.
- Maintaining cleanliness of store as well as dishes.
- Prepping exact amount of meat and vegetables for operation day so closing employees may not run out of items.
- Keep front stocked with meat and vegetables.
- When closing, monitor productivity as well as food prep.
- Manage to clean and put everything where it goes on time.
- Expedite nightly inventory count.
- Count money in register to make sure store is not short of any money.
- Construct detailed paper work on temperatures of food as well as walk in freezers and ovens.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Performed shift change tasks each day to keep store efficient and neat.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Maintained clean, sanitized and well-organized food preparation zones.
- Trained team members to prepare sandwiches and other items according to instructions.
- Communicated menu item information and offered suggestions to promote featured products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Assisted customers in choosing menu items by providing food complementing information.
- Efficiently prepared sandwiches and other menu items for guests.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Cleaned food preparation areas, tools and equipment.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Provided product information and menu item explanation in consideration of dietary restrictions.
- Operated manual and electric appliances to peel, slice and trim food.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Assisted guests, including offering personable greetings and taking orders.
- Interpreted over 10 food order slips per shift to prepare food according to customer orders.
Customer Service Associate/Stocker
Edwards Food Giant
Little Rock, AR
08.2018 - 08.2019
- Help revamp store for new ownership.
- Train new employees.
- Organize store items appropriately when needed.
- Assist customers with questions had, as well as keep them at ease with new ownership.
- Clean and close store efficiently.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Bagger/Stocker Associate
Harvest Foods
Little Rock, AR
10.2017 - 08.2018
- Bag customers items appropriately and escort them out to their vehicles.
- Assist customers with questions.
- Organize store items appropriately.
- Clean store efficiently for next day.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Changed sales floor signs to show current pricing and support product promotions.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Consistently lifted materials weighing as much as 50 pounds.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Education
Bachelor's Degree - Finance
Sheridan High School, University of Arkansas
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
ClosingFinancialInventory
Cash Handling
Staff education and training
Team Building
Computer skills
Flexible & Adaptable
Sales expertise
Guest Services
Store Merchandising
Teamwork
Sales
Shipping And Receiving
Food Preparation
Timeline
Sandwich Artist
Subway
08.2019 - Current
Customer Service Associate/Stocker
Edwards Food Giant
08.2018 - 08.2019
Bagger/Stocker Associate
Harvest Foods
10.2017 - 08.2018
Bachelor's Degree - Finance
Sheridan High School, University of Arkansas