Dynamic Operations Officer with a proven track record in mentoring, performance evaluation, and streamlining operations. Expertise in fostering collaboration and enhancing team performance in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Operations Officer
U.S. Army Active Duty
Fort Bragg, North Carolina
01.2021 - Current
Facilitated interdepartmental communication to streamline operations and enhance collaboration within Fort Emergency Services Office, Fort Bragg, NC.
Mentored junior personnel, fostering professional development within the team environment.
Monitored and evaluated performance metrics to ensure operational objectives were met.
Drafted reports and presented findings to leadership on operational inefficiencies, providing recommendations for improvements.
Reviewed financial information including budgets, invoices, and accounts for over $200 million in federal equipment.
Emergency Medical Technician
Tempe-Fire-Medical Rescue
Tempe, Arizona
08.2019 - 12.2021
Collaborated with fire and medical teams during emergencies to enhance patient care and support positive outcomes.
Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation as a member of a team.
Maintained composure and took initiative during emergencies to meet objectives with minimal disruption.
Demonstrated dedication to providing quality care through continued training and education.
Built strong relationships with medical professionals to improve quality and efficiency of patient care.
Field Training Officer
ABC Ambulance
Phoenix, Arizona
08.2017 - 08.2019
Developed training materials and resources to enhance staff knowledge and skills in ongoing education programs.
Collaborated with management to update training curricula based on industry changes.
Reviewed incident reports to identify areas for improvement in training practices.
Evaluated employee performance during exercises and drills to identify areas needing improvement or additional training.
Reviewed operational documents, including Standard Operating Procedures, to ensure accuracy and clarity for trainee implementation.
Education
Bachelor of Science - Emergency Management/Homeland Security
Arizona State University
Tempe, AZ
05-2017
Skills
Operational planning and performance evaluation
Budget management and financial analysis
Report drafting
Interpersonal Communication
Accomplishments
Captains Career Course Honor Graduate- Finished with the highest overall academic ranking.
Timeline
Operations Officer
U.S. Army Active Duty
01.2021 - Current
Emergency Medical Technician
Tempe-Fire-Medical Rescue
08.2019 - 12.2021
Field Training Officer
ABC Ambulance
08.2017 - 08.2019
Bachelor of Science - Emergency Management/Homeland Security