Tanner Massie
Bowling Green,KY
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to create enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Golf Course Attendant
Stonewolf Golf Club
10.2022 - Current
- Kept golf course equipment stored properly and reported maintenance needs.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Observed guests for proper use of equipment and respectful behavior on property.
- Built and established positive relationships with patrons, team members and supervisors.
Bus Boy
Alfonzo's Pizza
01.2021 - 08.2021
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Lifeguard
Collinsville Aqua Park
06.2021 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Education
Bachelor of Business - Business Management
Western Kentucky University
Bowling Green, KY12.2027
High School Diploma -
Triad High School
Troy05.2023
Skills
- Visual Merchandising
- Customer Inquiries
- Booth Management
- Loss Prevention Goals Monitoring
Golfing, working out, spending time with friends and family, Greek life, and school
I have played golf for 5 years now, 4 of which playing for my high school golf team. During those 4 years I qualified for sectionals 3 times and received all MVC during my conference golf meet. Working out has become a means of meditation for me, I enjoy the alone time to make my body better and stronger. With being away at college it is a struggle not being near family and friends but whenever I am lucky enough to be with them I make every second count. I am currently a pledge for the Phi Delta Theta Fraternity at Western Kentucky University and have enjoyed being apart of the Greek environment and am exited to see what the future holds.
Timeline
Golf Course Attendant
Stonewolf Golf Club
10.2022 - Current
Lifeguard
Collinsville Aqua Park
06.2021 - 08.2022
Bus Boy
Alfonzo's Pizza
01.2021 - 08.2021
Bachelor of Business - Business Management
Western Kentucky University
High School Diploma -
Triad High School
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