Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanner McMurrough

Frisco

Summary

Over 5 years of customer service and sales experience. Vastly skilled, strong communicator and motivated individual that has the ability to adapt quickly to new environments. Eager to be a catalyst for growth by working efficiently and contributing to a company.

Overview

7
7
years of professional experience

Work History

Subrogation Support Specialist

Fleet Response
05.2025 - Current
  • Processed and managed subrogation claims to recover funds from third parties on behalf of rental car companies.
  • Investigated accident reports, police records, and insurance documentation to determine liability.
  • Prepared and submitted demand letters and reimbursement requests to responsible parties or their insurers.
  • Ensured compliance with state regulations and internal policies regarding auto subrogation procedures.

Server/Bartender

Stirr
09.2024 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Boosted beverage sales through strategic upselling techniques and promoting daily specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server/Bartender/Key Holder

Sushi Marquee
05.2023 - 10.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Extensive knowledge on sushi and sashimi.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed strict recipes and drink measurements to minimize product used.
  • Mediated guest encounters and helped other employees problem solve.
  • Manage weekly schedule for servers.
  • Keep inventory up to date on food, liquor, and basic restaurant needs.

Server/Trainer

Olive Garden
08.2018 - 05.2023
  • Developed relationships with customers and maintained positivity while servicing up to 7 tables.
  • Thorough knowledge of menu offerings, including food, spirits, and wine pairings along with preparation methods.
  • Maintained seamless day-to-day restaurant operations by deploying in-depth knowledge of appropriate food handling techniques and equipment cleaning procedures according to state and restaurant guidelines.
  • Trained and mentored new servers on menu items, company policies and procedures.
  • Negotiated and resolved customers concerns
  • Assisted co-workers in rush-hour periods to foster / promote teamwork by taking extra customer orders and bringing out prepared dishes while providing exceptional service and guest dining experience
  • Utilized POS system to place orders, manage bills and handle complimentary items.

Warehouse Worker

Amazon
12.2021 - 02.2022
  • Executed inventory checks for incoming shipments to detect damages/defects.
  • Verified pulled items are in correct order and proper conditions.
  • Sealed and labeled ready containers to be processed and shipped.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 65 pounds.
  • Completed over 1,000 customer orders each day in warehouse setting.

Sales Associate

Tillys
07.2019 - 12.2021
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared large cash deposits with zero discrepancies.

Education

Ecademy Virtual High School
Albuquerque, NM

Skills

  • Superb customer service and sales skills
  • Strong communication and listening skills
  • Quick Learner
  • Multi-tasker
  • Problem Solving/Conflict Resolution
  • Leadership
  • Adaptable
  • Flexible Schedule
  • Team Oriented

Timeline

Subrogation Support Specialist

Fleet Response
05.2025 - Current

Server/Bartender

Stirr
09.2024 - 05.2025

Server/Bartender/Key Holder

Sushi Marquee
05.2023 - 10.2024

Warehouse Worker

Amazon
12.2021 - 02.2022

Sales Associate

Tillys
07.2019 - 12.2021

Server/Trainer

Olive Garden
08.2018 - 05.2023

Ecademy Virtual High School

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