Summary
Overview
Work History
Education
Skills
Timeline
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Tanner Mefford

West Union,OH

Summary

Dynamic and results-driven professional with extensive experience at SUBWAY® Restaurants, excelling in team leadership and staff training. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail, while maintaining high standards of safety and quality. Committed to fostering a positive work environment and driving operational efficiency.

Overview

4
4
years of professional experience

Work History

Team Leader

SUBWAY®Restaurants
02.2021 - 05.2025
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Managing Partner

SUBWAY®Restaurants
12.2022 - 01.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Education

CDL - Truck Driving Academy

Southern State Community College
370 Davids Dr, Wilmington, OH 45177
06-2025

High School Diploma -

North Adams High School
96 Green Devil Dr, Seaman, Ohio 45679.
05-2023

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Safety processes and procedures
  • Complex Problem-solving
  • Analytical thinking
  • Overseeing daily activities
  • Quality improvement
  • Conflict resolution

Timeline

Managing Partner

SUBWAY®Restaurants
12.2022 - 01.2023

Team Leader

SUBWAY®Restaurants
02.2021 - 05.2025

CDL - Truck Driving Academy

Southern State Community College

High School Diploma -

North Adams High School

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