Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
2005
2005
years of post-secondary education
Work History
Junk removal
John's Removal Team
Austin
01.2020 - 09.2025
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Achieved cost-savings by developing functional solutions to problems.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cleaner/Handy Person
Hupp 2 It
Austin
05.2013 - 12.2019
Maintained cleanliness in residential and commercial spaces following established protocols.
Utilized cleaning equipment and chemicals safely to ensure effective sanitation.
Organized and stocked cleaning supplies for efficient workflow and accessibility.
Assisted team members with heavy-duty cleaning tasks during peak hours.
Adhered to health and safety regulations while performing daily cleaning duties.
Conducted routine inspections of facilities to identify areas needing attention.
Communicated with clients to address specific cleaning requests and preferences.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Collected trash from floors within hallways, bathrooms and work areas.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Sanitized frequented areas and equipment using approved supplies.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Transported trash bags to designated disposal areas.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Polished furniture to remove dust and dirt buildup.
Emptied wastebaskets and replaced liners.
Scrubbed walls to remove scuff marks or stains.
Inspected rooms for cleanliness prior to guest arrival.
Responded promptly to all customer complaints regarding cleanliness issues.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Emptied wastebaskets to transport trash and waste to proper disposal areas.
Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Provided assistance with laundry services when needed.
Replaced air filters on heating and ventilation systems.
Followed company uniform, performance and security policies with every job.