Tanner Noar

• Provided hands-on IT support for Sherwin-Williams' headquarters and North American offices during transition periods.
• Served as primary contact for executive-level support, resolving hardware, software, and networking issues promptly.
• Installed, configured, and troubleshot end-user devices including desktops, laptops, and mobile equipment.
• Assisted with office migrations and conducted system testing during department relocations.
• Collaborated with IT leadership to identify process improvements, reducing recurring technical issues.
• Resolved network and system incidents within SLAs while documenting solutions for knowledge sharing.
• Partnered with vendors and internal teams to escalate complex technical problems for timely resolution.
• Participated in change management initiatives for new tool implementations and service enhancements.

• Managed all technical operations and infrastructure as sole IT administrator.
• Provided comprehensive support for hardware, software, and network systems to ensure operational continuity.
• Delivered onboarding and ongoing training on technologies, systems, and procedures to enhance staff capabilities.
• Configured and maintained Windows Server roles including AD, DHCP, DNS, and Hyper-V for optimal performance.
• Administered Active Directory to manage user accounts and permissions for secure access.
• Established hybrid work environment utilizing Azure and local server infrastructure.
• Handled system updates, patches, and backups to uphold data integrity and performance standards.
• Created cybersecurity awareness campaigns and monthly phishing tests to educate users.

• Monitored premises to ensure safety and security for guests and staff.
• Conducted regular patrols to detect suspicious activity and maintain surveillance.
• Responded promptly to incidents, coordinating with authorities for resolution.
• Enforced property policies and regulations to uphold a secure environment for visitors.

• Assisted in installation of label printers on portable clinic computers.
• Maintained accurate records of all conducted tests and results.
• Monitored hardware performance during operations to identify errors or irregularities.
• Replaced defective components identified through rigorous testing procedures.

• Conducted research on emerging technologies and software solutions.
• Utilized Training platforms to increase knowledge in the IT field.
• Practiced implementation of new and upcoming technologies to ensure compliance with IRS regulations
• Provided training sessions for new employees on IT systems and tools.

Executed installation of PHOTON Ohio Lottery machines across Ohio, ensuring proper setup and connectivity.

• Dismantled outdated terminals and installed new systems, inputting essential information for account activation.
• Collaborated with Operations departments to troubleshoot and resolve connection issues during installations.
• Conducted on-site installation of equipment, including cabling and wiring, to meet operational standards.
• Delivered comprehensive training to customers on effective usage of newly installed systems.
• Diagnosed and resolved problems with malfunctioning equipment, implementing necessary corrective actions.
• Upgraded existing systems by installing new software and hardware components.