Tanner Noar
Parma,OH
Summary
Experienced IT Manager skilled in enhancing system security and operational efficiency through effective Active Directory management and problem-solving. Proven track record in managing IT operations and administrative functions to boost team productivity at JBM Tax.
Overview
3
3
years of professional experience
Work History
Office Admin | IT Admin
JBM Tax
North Royalton, OH
01.2022 - Current
- Supervised financial activities including payroll processing, credit card usage and invoice handling to maintain error-free records.
- Created and presented project summaries for managerial review.
- Contributed to financial planning and tracked spending activities.
- Assessed office stock levels to ensure adequate supplies are maintained.
- Responded promptly to customer complaints in a professional manner.
- Facilitated training sessions for new employees on company policies and procedures.
- Implemented filing systems to improve document organization and retrieval.
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Responded promptly to incidents reported by users via phone or email tickets.
- Oversaw the administration of servers, including updates and patches, to maintain system security.
- Assisted with the installation of new applications on workstations and servers.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Maintained the organization's network infrastructure including routers, switches, firewalls, and wireless access points.
- Provided technical support for users with complex IT issues.
- Installed, configured, and maintained hardware such as servers, computers, and printers.
- Managed virtual machines running on Hyper-V platform including creating snapshots for quick recovery from errors or failures.
- Deployed patches on all desktops and servers in order to maintain security standards within the organization.
- Managed and maintained user accounts, ensuring secure access and data integrity.
- Developed and enforced IT policies and procedures, aligning with industry best practices.
- Conducted regular system backups and disaster recovery operations, ensuring data preservation.
- Increased system security and performance with proactive changes.
- Administered email systems, ensuring efficient and secure communication.
- Consulted users to determine areas in need of improvement.
- Implemented new technologies to improve system reliability and efficiency.
- Created user accounts in Active Directory and assigned appropriate permissions.
- Trained staff on new technologies and systems, enhancing team skills and productivity.
- Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
- Installed security software to protect networks.
Security Officer
MGM Resorts
Northfield, OH
10.2021 - 06.2022
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Provided friendly and professional assistance to employees, visitors and customers.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Provided escorts for visitors as needed throughout the facility.
- Identified suspicious activity to determine appropriate response.
- Observed patrons and customers to quickly address security situations.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations as required.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Education
Some College (No Degree) - Computer Networking
Cuyahoga Valley Career Center
BrecksvilleSkills
- Active Directory management
- Active directory administration
- Azure active directory
- Active Directory knowledge
- Microsoft Office Suite
- Proficiency in Microsoft office
- Help desk experience
- Firewall and security appliances
- Surveillance and access control
- Software updates
- Network security
- Network configuration
- Install hardware
References
John Mudgett | Owner/CPA - JBM Tax | (440)287-7072 | jmudge@jbmtax.com
Timeline
Office Admin | IT Admin
JBM Tax
01.2022 - Current
Security Officer
MGM Resorts
10.2021 - 06.2022
Some College (No Degree) - Computer Networking
Cuyahoga Valley Career Center
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