Tanner Noar

• Supervised financial activities including payroll processing, credit card usage and invoice handling to maintain error-free records.
• Created and presented project summaries for managerial review.
• Contributed to financial planning and tracked spending activities.
• Assessed office stock levels to ensure adequate supplies are maintained.
• Responded promptly to customer complaints in a professional manner.
• Facilitated training sessions for new employees on company policies and procedures.
• Implemented filing systems to improve document organization and retrieval.
• Processed payroll and managed employee records, ensuring compliance with legal requirements.
• Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
• Responded promptly to incidents reported by users via phone or email tickets.
• Oversaw the administration of servers, including updates and patches, to maintain system security.
• Assisted with the installation of new applications on workstations and servers.
• Diagnosed, troubleshot and resolved hardware and system problems.
• Maintained the organization's network infrastructure including routers, switches, firewalls, and wireless access points.
• Provided technical support for users with complex IT issues.
• Installed, configured, and maintained hardware such as servers, computers, and printers.
• Managed virtual machines running on Hyper-V platform including creating snapshots for quick recovery from errors or failures.
• Deployed patches on all desktops and servers in order to maintain security standards within the organization.
• Managed and maintained user accounts, ensuring secure access and data integrity.
• Developed and enforced IT policies and procedures, aligning with industry best practices.
• Conducted regular system backups and disaster recovery operations, ensuring data preservation.
• Increased system security and performance with proactive changes.
• Administered email systems, ensuring efficient and secure communication.
• Consulted users to determine areas in need of improvement.
• Implemented new technologies to improve system reliability and efficiency.
• Created user accounts in Active Directory and assigned appropriate permissions.
• Trained staff on new technologies and systems, enhancing team skills and productivity.
• Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
• Installed security software to protect networks.

• Reviewed guest identification and employee credentials to authorize entry onto premises.
• Confirmed visitor identification prior to granting entry into the building.
• Provided friendly and professional assistance to employees, visitors and customers.
• Participated in training sessions to stay up-to-date on current security trends and best practices.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Provided escorts for visitors as needed throughout the facility.
• Identified suspicious activity to determine appropriate response.
• Observed patrons and customers to quickly address security situations.
• Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
• Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
• Responded to alarms and conducted investigations as required.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

Contract assignment led to a position at Cleveland Clinic under TEK systems. A team of techs and I coordinated the
deployment and testing of new hardware for the clinic throughout the North-East region of Ohio. We assisted in
installing new hardware, such as label printers, on portable clinic computers.

- Maintained accurate records of all tests conducted and their results.

- Monitored hardware performance during real-time operations to detect errors or irregularities.
- Replaced defective components identified during testing process.

While working for Adana GS, LLC, it was my job to travel around Ohio and Install the new PHOTON Ohio Lottery
Machines. Installation included tearing down the old terminal, installing the new one, and inputting key information into
the new machine to ensure a successful connection and account setup. Some installations required me to call in to the
Operations departments, and work with them to resolve connection issues.

- Performed onsite installation of new equipment including cabling and wiring.
- Provided training to customers on how to use their newly installed systems correctly.
- Troubleshoot problems with faulty or malfunctioning equipment and take necessary actions to resolve them.
- Install new software and hardware components in order to upgrade existing systems.