Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanner Notter

D'Iberville,MS

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Help Desk Technician, position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Help Desk Technician

Mississippi Gulf Coast Community College - JD
08.2023 - Current

This job has taught, and given me real world experience related to the IT field. It has taught me patience, and to think on my feet more often.

  • Configured hardware, devices, and software to set up work stations for employees.
  • Provided basic end-user troubleshooting and desktop support.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Walked individuals through basic troubleshooting tasks.
  • Aided in the deployment of security devices throughout the various college campuses
  • Aided in Desktop, phone, and laptop refreshes for the entirety of Mississippi Gulf Coast Community College
  • Diagnosed and troubleshot hardware, software and network issues.
  • Worked with the Networking Technicians by aiding in any given task they were doing.

Prep Cook/Lead Dishwasher

Woodys Sports Bar
05.2022 - 08.2023

This job for me focused on multi-tasking and listening skills. To me this job ensured that I would be able to do multiple tasks at once all within a specific time frame, and made sure that I had the ability to listen even in chaotic situations.

  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

BOH Employee

Chic-Fil-A
03.2021 - 05.2023

While working for Chic-Fil-A, I had many duty's and responsibilities which developed various skills which are very valuable to me as well as others. Among these skills I learned were; communication, team-work, guaranteeing customer satisfaction and expert level multi-tasking skills. This job taught me that communication precisely and concisely were vital to the teams success in order to ensure each customer had no complaints. This job prioritized team work, and time management, to ensure that not only I would develop these needed skills, but so that I could be relied.

Temp Worker

Hobby Lobby
01.2023 - 02.2023

This job was vital in creating a solid work ethic, while ensuring that I could maintain a pleasant attitude.

  • I aided in the building of the store
  • I ensured that everything was put together correctly
  • I ensured that all shelves were properly stocked
  • I aided in the completion of store equipment for use around the store
  • Worked fast to complete tasks and meet daily deadlines.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Followed instructions and procedures to complete assigned tasks.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Operated equipment and machinery safely to prevent accidents.
  • Organized inventory systematically for easy access.
  • Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • I ensured that all of the storage was properly put away and the storage shelving was put together properly

Education

Associate of Applied Science - Computer Networking Technology, Cyber Security.

Mississippi Gulf Coast Community College
2024

Skills

  • Computer Diagnostics
  • Device Installation
  • Help Desk Support
  • Component Replacement
  • System Maintenance
  • Hardware Configuration
  • Technical Troubleshooting
  • Active Listening
  • Attention to Detail
  • Software Diagnosis
  • Hardware and Software Configuration

Timeline

Help Desk Technician

Mississippi Gulf Coast Community College - JD
08.2023 - Current

Temp Worker

Hobby Lobby
01.2023 - 02.2023

Prep Cook/Lead Dishwasher

Woodys Sports Bar
05.2022 - 08.2023

BOH Employee

Chic-Fil-A
03.2021 - 05.2023

Associate of Applied Science - Computer Networking Technology, Cyber Security.

Mississippi Gulf Coast Community College
Tanner Notter