Overview
Work History
Education
Skills
Timeline
Generic

Tanner Osentowski

Yukon,OK

Overview

4
4
years of professional experience

Work History

Assistant Manager

Bryan Sulivan
Yukon, OK
12.2023 - Current
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Identified cost-saving measures that could be implemented without compromising quality standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Analyzed business performance data and forecasted business results for upper management.

Server\ MIT

Buffalo Wild Wings
Yukon, OK
04.2021 - 12.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Mustang High School
Mustang, OK
05-2016

Skills

  • Sales monitoring
  • Interviewing
  • Employee Scheduling
  • Task Delegation
  • Staff Supervision
  • Staff Training and Development
  • Employee engagement
  • Product and service knowledge
  • Money Handling

Timeline

Assistant Manager

Bryan Sulivan
12.2023 - Current

Server\ MIT

Buffalo Wild Wings
04.2021 - 12.2024

High School Diploma -

Mustang High School

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Tanner Osentowski