Tanner Parker
Chesterfield
Summary
Dynamic Electronic Security Technician with expertise in access control and CCTV installation at Elite Contracting Group. Equipped with strong problem-solving abilities and willingness to learn. Passionate about continual improvement and proficient at collaborating with diverse teams. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electronic Security Technician
Elite Contracting Group
04.2023 - Current
- Installed various types of high-tech security systems such as access control, alarm and video surveillance systems.
- Educated customers on effective use of security systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Demonstrated features and functionality of alarm systems to customers.
- Responded to maintenance calls and troubleshot devices.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Low Voltage Technician
American Federal Security Systems
10.2021 - 04.2023
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Demonstrated system use, maintenance and care to customers.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Mounted panels for motion detectors, keypads and controls.
Customer Service Specialist
Target
04.2020 - 10.2021
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Midlothian High School
Chesterfield06-2019
Skills
- Access Control systems
- Fire alarm systems
- CCTV installation
- System troubleshooting
- IP camera configuration
- Service calls
- Wiring installations
- Customer service
Certification
- Name: Electronic Security Technician
- Issuing Organization: Virginia Department of Criminal Justice Services
- Issue Date: October 2024
- Expiration Date: October 2026
- Credential ID: 99-699223
Timeline
Electronic Security Technician
Elite Contracting Group
04.2023 - Current
Low Voltage Technician
American Federal Security Systems
10.2021 - 04.2023
Customer Service Specialist
Target
04.2020 - 10.2021
High School Diploma -
Midlothian High School
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