Tanner Pieri
Edwardsville,IL
Summary
Detail-oriented Broadband Technician with strong troubleshooting knowledge and hands-on experience in telecommunications, electrical automation, and low-voltage systems. Built over 8 years of technical field work and trade school training, with a proven ability to diagnose problems, quickly learn new technologies, and complete high-quality work. Dedicated to continuous improvement, teamwork, and delivering reliable solutions that positively contribute to company performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Broadband Technician
Madison Communications
Staunton, IL
09.2025 - Current
- Installed, configured, and troubleshot fiber optic, coaxial, and twisted pair communication systems, ensuring reliable internet and telecom service for residential and business customers.
- Diagnosed complex signal, network, and power issues using industry test equipment, identifying faults in outside plant distribution systems and restoring service efficiently.
- Supported major plant upgrades including node deployments, infrastructure improvements, and head-end modifications, improving network capacity and reliability.
- Collaborated with Network Operations, IT, and Engineering teams to troubleshoot outages, implement solutions, and improve system performance across multiple service areas.
Logistics Manager
LR Winters
Collinsville, IL
10.2024 - 09.2025
- Managed project planning, materials, pricing, and estimates by reading blueprints, calculating costs, and coordinating schedules to keep jobs efficient and profitable.
- Built and managed the company website, branding, logo, SEO, and social media marketing to increase visibility and generate new customer leads.
- Led crews while performing hands-on remodeling and installation work, training employees, maintaining tools, and ensuring high-quality results.
- Handled customer communication from consultation to completion, resolving issues, collecting payments, maintaining records, and ensuring strong client relationships.
Combination Technician
Madison Communications
Staunton, IL
05.2021 - 10.2024
- Located and repaired faults in aerial and underground cable systems, including damaged drops, signal loss, grounding issues, and physical infrastructure problems.
- Implemented improved troubleshooting processes and utilized advanced diagnostic tools to increase efficiency and reduce repeat service calls.
- Delivered professional customer support by explaining technical issues clearly, ensuring proper equipment operation, and maintaining high service standards in both routine and high-pressure situations.
Education
Associate of Science - Electrical Automation Technology
Ranken Technical College
St Louis, MO05.2022
Skills
- PLC programming fundamentals
- Ladder logic basics
- VFDs and motor drives
- Motor controls and automation fundamentals
- Electrical troubleshooting and diagnostics
- Industrial control system fundamentals
- Low-voltage systems and structured cabling concepts
- Website development and management
- Search Engine Optimization (SEO) fundamentals
- Social media marketing and branding
- Technical research and self-directed learning
- Networking and relationship building
Certification
- SCTE Broadband Premises Installer (BPI)
- SCTE Broadband Premises Technician (BPT)
Software & Systems
- RSLogix 500 / Studio 5000
- RSLinx
- Siemens TIA Portal
- Allen-Bradley systems
- Prompt Link
- iVUE
- M4 Solutions
- DWG TrueView
- Azar
- Cable OS
Timeline
Broadband Technician
Madison Communications
09.2025 - Current
Logistics Manager
LR Winters
10.2024 - 09.2025
Combination Technician
Madison Communications
05.2021 - 10.2024
Associate of Science - Electrical Automation Technology
Ranken Technical College