- Stand-up Paddleboarding
- Surfing
- Running
- Adventure Travel
- Screen Printing
- Ceramics
- Yoga
- Mindfulness Practices
Tanner Richmond
Boulder
Summary
Dynamic hospitality, retail, and administrative expert with proven expertise at Boulder Sports Recycler, The Adventure Lodge, and multiple other businesses within the service, retail, and tourism industries. Skilled in administrative assistance, guest services, and customer relations, I excel in enhancing customer experiences and operational efficiency. Adept at managing reservations and daily operations as well as fostering positive relationships, I bring strong interpersonal communication and detail-oriented assistance to my team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Boulder Sports Recycler
10.2023 - Current
- Assist new consigners with sign up via effectively outlining the program terms.
- Resolve customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Provide knowledgeable recommendations on equipment usage and maintenance.
- Maintain visually appealing and merchandise organization.
Front Desk Agent
The Adventure Lodge
05.2024 - 08.2024
- Greeted and assisted guests during check-in and check-out processes, granting smooth arrivals and departures.
- Managed reservations using multiple booking software, optimizing room availability and guest satisfaction.
- Answered inquiries regarding lodge amenities, local attractions, and services, enhancing guest experience vis knowledge sharing.
- Collaborated with housekeeping to ensure timely room readiness, contributing to operational efficiency and guest comfort.
Front Dest/Administrative Assistant
CU Boulder Electrical, Computer & Energy Engineering
10.2022 - 05.2023
- Assisted staff members with various administrative tasks such as filing and organizing documents, running the department's primary email, and assisting during department events.
- Managed front desk operations, ensuring a welcoming environment for visitors and clients.
- Scheduled appointments and coordinated meetings for staff members.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
Education
Bachelor of Arts - Cultural Anthropology
University of Colorado At Boulder
Boulder, CO05-2026
Skills
- Administrative skills
- Cash register and POS system operations
- File management
- Guest services
- Hospitality best practices
- Interpersonal and written communication
- Product recommendations
- Reservation systems
- Teamwork and collaboration
- Time management
- Tourism knowledge
Certification
- TIPS Certified
Interests
Timeline
Front Desk Agent
The Adventure Lodge
05.2024 - 08.2024
Retail Sales Associate
Boulder Sports Recycler
10.2023 - Current
Front Dest/Administrative Assistant
CU Boulder Electrical, Computer & Energy Engineering
10.2022 - 05.2023
Bachelor of Arts - Cultural Anthropology
University of Colorado At Boulder
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