Tanner Santonocito
Minden,NV
Summary
Experienced and highly organized professional with a strong dedication to detail. Natural leader with a drive for continuous self-improvement. Achieved notable success in managing complex projects and consistently exceeding goals.
Overview
15
15
years of professional experience
Work History
Optical Lab Technician
Eyemart Express LLC
Carson City, NV
01.2024 - Current
- Performed accurate measurements of lenses, frames and facial features for prescription orders.
- Cleaned and maintained optical lab equipment to ensure proper functioning.
- Provided customer service and answered questions about eyeglass products and services.
- Assisted in the design and fabrication of lenses according to customer specifications.
- Checked finished eyewear products for accuracy against prescriptions.
- Repaired frames and lenses as needed to meet customer expectations.
- Maintained an inventory of contact lenses, frames, accessories and other materials used in the lab.
- Ordered supplies when necessary to keep the lab stocked with adequate materials.
- Ensured compliance with safety regulations while operating machinery in the lab.
- Adjusted eyeglasses as needed to fit customers' faces comfortably.
- Verified that all jobs were completed accurately before release from the lab.
- Evaluated optical laboratory processes for efficiency improvements.
- Troubleshot any issues encountered during production process in a timely manner.
- Labeled finished eyewear products correctly prior to delivery.
- Inspected incoming raw materials for quality assurance purposes.
- Created work orders for special order requests from customers.
- Operated edging machines to cut lenses according to specifications on job tickets.
- Repaired broken parts, utilizing precision hand tools and soldering irons.
- Inspected lens blanks to detect flaws and verified lens coating thickness.
- Produced eyewear for customers using tools and equipment.
- Adjusted cutting tools to specified curvature, dimensions, and depth of cut.
- Measured mounted and unmounted lenses to verify alignment with precision instruments.
- Removed lenses from molds to separate in containers for further processing.
Accounting Assistant III
Cannabis Compliance Board
03.2023 - Current
- Handle clerical accounting tasks to maintain state agency accounts
- Handled preparation of special compensation payments
- Maintained seamless workflow by supporting the Management Analyst I
- Contributed to monthly financial documentation
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
- Processed journal entries for accruals, amortization and other adjustments.
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Answered questions from customers regarding their billing or payment status.
- Provided support to upper management with special projects related to finance or accounting processes.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Analyzed financial documents to identify trends or irregularities.
- Assisted in the preparation of annual budgets and forecasts.
- Assisted with payroll processing by entering employee hours into the system.
- Developed procedures for more efficient workflow in the accounting department.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Produced reliable reports by checking financial statements for accuracy.
- Coded invoices to maintain organized and accurate records.
- Reviewed and implemented improvements to accounting processes and procedures.
- Prepared and issued customer invoices, monitored receivables, and managed collections process.
- Tracked and reported on departmental expenditures, contributing to cost control efforts.
- Kept financial records precise following organizational standards
- Processed payroll, calculated wages, deductions, and issued paychecks to employees.
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
- Confirmed order-invoice matches, capturing required information.
- Prepared and processed payroll.
- Performed bookkeeping and accounting consulting services.
- Administered payroll services for all staff regularly
Accounting Assistant II
DEPARTMENT OF CONSERVATION & NATURAL RESOURCES
08.2022 - 03.2023
- Kept detailed accounting records for State agencies
- Manage and perform essential clerical duties within the accounting department
- Review and correct coding for compliance with guidelines
- Tracked financial commitments across various budgets, categories, and organizations.
- Assisted in the preparation of monthly financial statements and reports.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Processed journal entries for accruals, amortization and other adjustments.
- Answered questions from customers regarding their billing or payment status.
- Provided support to upper management with special projects related to finance or accounting processes.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Monitored inventory levels to ensure adequate supplies are available.
- Assisted in the preparation of annual budgets and forecasts.
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Developed procedures for more efficient workflow in the accounting department.
- Produced reliable reports by checking financial statements for accuracy.
- Checked figures and postings for correct entry and proper codes.
- Coded invoices to maintain organized and accurate records.
- Reconciled expenses and financial records.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
- Tracked and reported on departmental expenditures, contributing to cost control efforts.
- Maintained accurate financial records and documentation in compliance with company policies.
Shift Lead
Panasonic
07.2019 - 09.2021
- Manage full winding production line involving 14-18 machines
- Maintain daily operational schedules for machines
- Support operators and maintenance technicians with daily tasks including break scheduling
- Created PowerPoint presentations for 'Beginning of Shift' and 'End of Shift' reports covering entire day's production
- Track operator productivity with Word reports
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Identified opportunities for operational improvements and communicated them to management.
- Implemented company policies consistently across all shifts.
- Supervised staff during shift changes and ensured transition went smoothly.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Delegated tasks to employees and monitored activities and task completion.
- Upheld company standards and compliance requirements for operations.
- Supervised and led employees to maintain productivity with consistent work flow.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Machine Operator
Panasonic
06.2018 - 09.2021
- Ensure efficient operation of up to six winding machines in accordance with guidelines
- Troubleshoot issues with various winder models
- Supported Shift Lead with task management
- Acquired expertise in managing separator materials and specialized tapes
- Executed cleaning routines as dictated by SOP guidelines
- Regularly updates documentation and metrics to adhere to Panasonic requirements.
- Promoting organized and hazard-free environments
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Load raw materials into machines according to specified measurements.
- Observe machine operations to detect any problems or defects in the finished product.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Record production information such as quantities produced and materials used on daily logs.
- Carry out regular safety checks on machinery prior to operation.
- Operate robotic arms within a manufacturing environment.
- Comply with company policies regarding quality control procedures.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Keep detailed reports of maintenance activities performed on machinery.
- Collaborate with other departments when necessary for successful completion of projects.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Maintained proper chemical inventories.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Promoted efficient operation of production processes through careful control system monitoring
- Assisted with troubleshooting issues that arose with facility production processes.
Team Member
Costco
03.2017 - 05.2018
- Boost customer engagement via deli-made food samples
- Enhanced visuals in customer interaction zones.
- Maintained equipment cleanliness during production shifts
- Maintained cleanliness and organization in work areas
- Organized purchases efficiently in a fast-paced environment
- Review transactional documents to safeguard against loss
- Monitor and verify member attendance
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Upheld high standards of productivity and quality in operations.
- Identified needs of customers promptly and efficiently.
Server
Chili's
03.2016 - 02.2017
- Maintained efficient service with prompt food and beverage orders
- Completed daily silverware wrapping to maintain stock
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Performed comprehensive cleaning tasks within the facility
- Ensure readiness of stations by thorough cleaning and preparation
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Cocktail Waitress
Bodine's Casino
11.2015 - 03.2016
- Prepare and deliver drinks to guests at the casino
- Resolve technical issues in slot machines effectively
- Executed various orders and tasks with efficiency
- Processed cash payments, credit cards or other forms of payment efficiently at end of shift.
- Monitored guests' consumption levels while serving alcoholic beverages to ensure compliance with state laws.
- Responded promptly to any complaints or issues from customers related to their order or service.
- Organized seating arrangements for larger parties as needed.
- Took drink orders from tables and bar area and relayed to bartenders.
- Maintained a clean, organized work area throughout the shift.
- Delivered orders accurately and promptly to tables.
- Kept bar stocked with necessary supplies including glassware, garnishes, ice and liquor.
Member Service Representative (Bank Teller)
Greater Nevada Credit Union
02.2015 - 08.2015
- Administered day-to-day financial transactions
- Increased engagement with customers for diverse financial products
- Aid members in reaching monetary targets
- Delivered exceptional financial support to members and prospective clients
- Assisted with the opening of new accounts and processed account maintenance requests.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Maintained accurate records of member interactions and transactions.
- Verified identity information on new accounts using established procedures.
- Provided guidance to members on how best to use products or services offered by the organization.
- Followed up with customers after their interaction with the organization's services.
- Attended training sessions regularly to stay abreast of changes in company policies or procedures.
- Participated in team meetings to discuss customer service strategies and goals.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Achieved goals for member experience, transaction accuracy and product cross-sell, resulting in consistent growth.
- Audited customer account information to identify issues and develop solutions.
General Manager
Jimmy Johns
08.2013 - 12.2014
- Oversaw employee shifts and schedules
- Established and maintained effective communication with staff members to ensure efficient operations.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensure consistent monitoring of store stock levels regularly
- Ensure workforce adheres to company guidelines
- Managed daily procedures efficiently
- Ensured efficient, friendly, and impeccable client interactions
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed service and sales strategies to improve retention and revenue.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Assistant Manager
Jimmy Johns
06.2013 - 08.2013
- Oversee store's inventory management on a regular basis
- Manage regular order submissions successfully
- Developed programs ensuring staff met company benchmarks
- Ensured accurate execution of daily procedures
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Cashier/Inventory
Target
09.2012 - 03.2013
- Ensure smooth completion of customer purchase process
- Oversee end-of-day cash register balance processes
- Executed audits on product categories including hard lines and soft lines
- Arrange merchandise systematically
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
Front Desk/Receptionist
Pulse Fitness
06.2011 - 08.2012
- Secured new memberships consistently
- Maintain records of late services efficiently
- Update and monitor training calendars
- Maintaining cleanliness of all devices
- Ensured operational readiness at opening and closing times
- Oversee financial transactions smoothly
- Regularly updated electronic files
Paper Inserter/Assembly Operator
Nevada Appeal
10.2010 - 08.2011
- Company Overview: (580 Mallory Way Carson City, Nevada 89701)
- Work Assembly with paper inserts
- Maintain schedule for paper inserts/ correct papers/dates
- Set up each paper for daily/weekly inserts
- Organize PO's
Front Desk/Receptionist
Fitness for $10
10.2009 - 07.2010
- Secured new memberships consistently
- Maintain records of late services efficiently
- Update and monitor training calendars
- Maintaining cleanliness of all devices
- Ensured operational readiness at opening and closing times
- Oversee financial transactions smoothly
- Regularly updated electronic files
Education
Medical Billing and Coding -
Foster
03.2022
CD-10-CM, HCPCS, CPT, Medical Terminology, Anatomy -
Truckee Meadows Community College
04.2018
High School Diploma -
Douglas High School
06.2009
Skills
- Yellow Belt Proficiency in Lean Six Sigma
- Efficiently Adjusts to Changing Settings
- Skilled in Prioritizing Multiple Tasks
- Systematic Coordination
- Proficient in Typing at 57-60 WPM
- Proficient Time Allocation
- High-Pressure Performance
- Effective Team Contributor
- Adaptive Learning
Timeline
Optical Lab Technician
Eyemart Express LLC
01.2024 - Current
Accounting Assistant III
Cannabis Compliance Board
03.2023 - Current
Accounting Assistant II
DEPARTMENT OF CONSERVATION & NATURAL RESOURCES
08.2022 - 03.2023
Shift Lead
Panasonic
07.2019 - 09.2021
Machine Operator
Panasonic
06.2018 - 09.2021
Team Member
Costco
03.2017 - 05.2018
Server
Chili's
03.2016 - 02.2017
Cocktail Waitress
Bodine's Casino
11.2015 - 03.2016
Member Service Representative (Bank Teller)
Greater Nevada Credit Union
02.2015 - 08.2015
General Manager
Jimmy Johns
08.2013 - 12.2014
Assistant Manager
Jimmy Johns
06.2013 - 08.2013
Cashier/Inventory
Target
09.2012 - 03.2013
Front Desk/Receptionist
Pulse Fitness
06.2011 - 08.2012
Paper Inserter/Assembly Operator
Nevada Appeal
10.2010 - 08.2011
Front Desk/Receptionist
Fitness for $10
10.2009 - 07.2010
Medical Billing and Coding -
Foster
CD-10-CM, HCPCS, CPT, Medical Terminology, Anatomy -
Truckee Meadows Community College
High School Diploma -
Douglas High School
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