Tanner Schlueter
San Antonio,TX
Overview
9
9
years of professional experience
Work History
Customer Service/Sales Support
The Playwell Group
11.2022 - Current
- Efficiently quoted playground equipment to maximize profit for company by up-selling items
- Scheduled and arranged delivery appointments between freight companies and customers
- Updated sales reports and monthly sales statistics
- Managed approximately 50 emails and calls per day from customers and vendors in a timely manner
- Assisted in updating of website, blogs, and social media posts
- Gained first-hand experience with QuickBooks, Microsoft Excel, Microsoft Outlook, and worked in Microsoft Teams
Curbside (eCommerce)
H-E-B
07.2019 - 11.2022
- Shop for customers quickly and efficiently
- Respond promptly and effectively to customer complaints and requests
- Assisted several departments during the peak of COVID-19
- Helped with the training of new employees and other staff
- Provided advice and guidance to employees and customers
Lifeguard
Lakes Community Pool
06.2015 - 06.2018
- Gained CPR certification
- Oversaw safety of residents around the community
- Worked in groups and assisted with team-building exercises
- Led and organized team safety meetings and practices
Education
Bachelor of Business Administration - Marketing
University of Texas At San Antonio
San Antonio, TX12.2023
Skills
- Multi-tasking
- Problem Resolution
- Leadership and Team Building
- Training and Development
- Organization
- Call center experience
- Customer Service
- Exceeding Customer Expectations
- Up-selling strategies
- Adaptable and Flexible
Awards
- National Speech and Debate Association (NSDA) Nationwide Recognition
- Texas Forensic Association (TFA) State Recognition
Timeline
Customer Service/Sales Support
The Playwell Group
11.2022 - Current
Curbside (eCommerce)
H-E-B
07.2019 - 11.2022
Lifeguard
Lakes Community Pool
06.2015 - 06.2018
Bachelor of Business Administration - Marketing
University of Texas At San Antonio