Tanner Smailes
Santa Barbara,CA
Summary
Hardworking individual with 5+ years of serving experience in a professional environment. Eager to learn new skills and work in a fast-paced environment with a hard working team. I enjoy providing a great experience for customers and have a deep passion for the restaurant industry.
Overview
6
6
years of professional experience
Work History
General Manager
Finney's Crafthouse
07.2024 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Oversaw all aspects of front-of-house and back-of-house operations.
- Exceptional customer service focus. Checked on all customers and provided a wonderful experience.
- Managed, trained and supported service team members, so I know how to be proactive, reliable and a communicative team player.
- Maintained high standards in cleanliness, order accuracy, and timing.
- Experience in POS systems to accurately complete orders.
Server / Bartender
Finney's Crafthouse and Brewery
01.2022 - 07.2024
- Greeted and seated guests, ensuring prompt and courteous service throughout their dining experience.
- Took and delivered accurate food and drink orders while offering menu recommendations and upselling specials.
- Demonstrated proficiency in mixing and serving a wide range of cocktails, beers, and wines, adhering to all responsible alcohol service guidelines.
- Maintained a clean and organized bar area, ensuring an appealing and inviting atmosphere for patrons.
- Managed cash transactions and maintained accurate cash registers, handling high-volume cash flow with precision.
Landscape Laborer
Trilling Landscape
02.2022 - 08.2022
- Operated heavy machinery and tools to demolish or build a quality final product.
- Delivered expensive and fragile greenery to different locations.
- Maintained a clean and positive work environment throughout the whole process of demolition to renovation.
- Installed different irrigation systems into gardens to ensure a healthy and long lasting product.
Server
The Landing Grill and Sushi Bar
01.2020 - 07.2021
- Consistently achieved and exceeded sales targets through effective upselling techniques and a genuine enthusiasm for showcasing the restaurant's offerings.
- Delivered impeccable service to upscale clientele, creating a warm and inviting atmosphere while attending to their individual needs and preferences.
- Upsold premium spirits, wines, and chef's specials, contributing to increased revenue and guest satisfaction.
Education
Culinary Arts
Santa Barbara City College
Culinary Arts
Cuesta College
06.2022
Skills
- Multitasking in high-pressure settings
- Strong attention to detail and organization
- Ability to adapt and excel in diverse work environments
- Strong communication skills
- Creating a positive workplace culture
Timeline
General Manager
Finney's Crafthouse
07.2024 - Current
Landscape Laborer
Trilling Landscape
02.2022 - 08.2022
Server / Bartender
Finney's Crafthouse and Brewery
01.2022 - 07.2024
Server
The Landing Grill and Sushi Bar
01.2020 - 07.2021
Culinary Arts
Cuesta College
Culinary Arts
Santa Barbara City College
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