Tanner Smith
Surprise,AZ
Summary
Dynamic and results-driven professional with extensive experience at Barrio Queen, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective problem-solving and order accuracy. Skilled in project management and proficient in Wordpress, consistently meeting deadlines while keeping effective communication to ensure project aproval.
Overview
6
6
years of professional experience
Work History
Server/Food Runner/Expeditor
Barrio Queen
Surprise, AZ
11.2023 - Current
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Employee
Dickey’s Barbecue Pit
Surprise, AZ
05.2022 - 08.2023
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces, and emptying trash cans.
- Checked thequality of food products to meet high standards.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Checked completed orders for correct quantity and quality.
- Operated grills, fryers, and broilers to cook items to quality guidelines.
- Monitored stock levels of food items and ordered more when necessary.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Front of House Employee
SAMS Club
Surprise, AZ
05.2019 - 07.2019
- Assisted with training new front-of-house employees on procedures and policies.
- Trained new front-of-house staff on policies, procedures, and customer service standards.
- Warmly greeted visitors to promote great customer service and positive interactions during returns.
- Trained as a front-of-house manager
Education
Bachelor of Science - Business Management
Northern Arizona University
Flagstaff, AZ05.2023
Skills
- WordPress
- Css Tailwind
- Problem-solving
- Critical-thinking
- Team player
- Oral communication
- Written communication
- Meeting deadlines
- Project management
- Microsoft Office
- Excel
- Word
- Multi-tasking
- People management
- Order Accuracy
- Customer service
- Cash handling
- Team collaboration
- Time management
Accomplishments
- Honor Roll every semester of high school
- Received two academic scholarships for Northern Arizona University
- DECA president - 2018-2019 school year
- DECA treasurer - 2017-2018 school year
- 16th in the world DECA International career development conference
Timeline
Server/Food Runner/Expeditor
Barrio Queen
11.2023 - Current
Employee
Dickey’s Barbecue Pit
05.2022 - 08.2023
Front of House Employee
SAMS Club
05.2019 - 07.2019
Bachelor of Science - Business Management
Northern Arizona University
Similar Profiles
Daniel GriffithDaniel Griffith
Server at Barrio QueenServer at Barrio Queen
Juan M SanchezJuan M Sanchez
Food Server at Barrio QueenFood Server at Barrio Queen
Davina RenteriaDavina Renteria
Host at Barrio QueenHost at Barrio Queen