Tanner Stevens
Orlando,FL
Summary
Adept at driving customer satisfaction and streamlining operations, I leveraged team collaboration and exceptional service skills at Hayward House to enhance dining experiences. My background as a Mobile Car DetailerBusiness Owner showcases my ability to manage operations effectively, achieving a significant increase in client retention. Skilled in both quality control and sales techniques, I excel in fast-paced environments, consistently prioritizing service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Hayward House
Tallahassee, FL
12.2023 - Current
- Took orders from customers accurately and in a timely manner.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Set up tables in between patrons to reduce wait times.
- Trained new employees on restaurant procedures and plating techniques.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Mobile Car DetailerBusiness Owner
Myself
Orlando, Florida
01.2020 - Current
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Maintained relationships with existing clients by providing superior customer service.
- Maintained inventories of cleaning supplies.
- Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
Cashier/Cook's
Tin And Taco
Orlando, FL
05.2023 - 08.2025
- Accepted cash and credit card payments, issued receipts and provided change.
- Resolved customer complaints professionally in accordance with company policy.
- Received and stored food and supplies.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Dealer Trade Driver
Carl Black Chevrolet
Orlando, Florida
06.2024 - 08.2024
- Obtained signatures needed to complete and process paperwork.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Completed daily logs and issued papers to customers.
Referee
I9 Sports
Tallahassee, FL
01.2023 - 05.2023
- Documented game incidents, maintaining detailed records for league review.
- Assisted in training and mentoring new referees, sharing best practices.
- Issued warnings, cautions and ejections when necessary.
- Developed and maintained up-to-date knowledge of rules for multiple sports.
- Utilized whistle and hand signals to communicate decisions clearly and promptly.
- Made quick, decisive calls to ensure the flow and integrity of the game.
Front Line Cashier
Yasou Greek Bistro
Tallahassee, FL
10.2022 - 12.2022
- Resolved customer complaints in a professional manner.
- Processed customer payments using cash, credit cards, and other payment methods.
- Packed and bagged products according to customer preferences.
- Performed opening and closing duties such as counting money in the register drawer.
Bartender/Restaurant Waiter
Wine 4 Oysters
Orlando, FL
02.2020 - 05.2022
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Greeted frequent visitors by name and explained new promotions.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
Information Technology
Florida State University
Tallahassee, FL05-2026
Skills
- Service prioritization
- Team collaboration
- Exceptional customer service
- Quality control
- Order management
- Sales techniques
- Multitasking and organization
Affiliations
- Dean's list at Florida State
- Bright future's scholarship recipient
- Community volunteer
- Acolyte at Church
- Studying Information Technology at Floirda State
Accomplishments
- Captain of high school football team for all 4 years
- Football Offensive MVP
- Pi Kappa Alpha fraternity member
- Leader and Owner of my own small business
Certification
- Certified in Microsoft excel, powerpoint, and word
Timeline
Dealer Trade Driver
Carl Black Chevrolet
06.2024 - 08.2024
Server
Hayward House
12.2023 - Current
Cashier/Cook's
Tin And Taco
05.2023 - 08.2025
Referee
I9 Sports
01.2023 - 05.2023
Front Line Cashier
Yasou Greek Bistro
10.2022 - 12.2022
Bartender/Restaurant Waiter
Wine 4 Oysters
02.2020 - 05.2022
Mobile Car DetailerBusiness Owner
Myself
01.2020 - Current
Information Technology
Florida State University
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