Tanner Wagner
Lakewood,Colorado
Summary
Dedicated and customer-focused professional with extensive experience in customer services, operations, and marketing across various industries. Strong background in sales, logistics, and team collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Mortgage Representative
FirstBank
08.2024 - Current
- Assist clients with mortgage services, complied with tight regulations and deadlines
- Worked and collaborated with a team to complete task in a timely manner
- Handled a high volume of applications while maintaining excellent attention to detail and accuracy.
- Managed a diverse pipeline of loans, prioritizing tasks efficiently to meet deadlines consistently.
Operations/Driver
Comet Cleaners Franchising
02.2023 - 03.2024
- Managed order intake through multiple channels, ensuring seamless coordination between departments
- Prioritized tasks based on customer needs, optimizing efficiency and satisfaction
- Maintained accurate records and databases, facilitating smooth communication and follow-ups
- Resolved customer inquiries professionally, fostering positive relationships
Driver (Seasonal)
Mountain Threads
05.2020 - 12.2023
- Coordinated mountain apparel rentals and deliveries for tourists
- Independently managed shop operations during peak seasons, ensuring high customer satisfaction
- Demonstrated problem-solving skills in handling logistical challenges
Operations Associate
Mesa Fitness Colorado
08.2022 - 02.2023
- Managed member sign-ups and account maintenance, providing top-tier customer service
- Independently handled closing duties, cash drawers, and facility upkeep
- Operated and maintained the smoothie bar, balancing inventory and customer orders efficiently
Sales Associate
DICK'S Sporting Goods
08.2021 - 08.2022
- Provided expert recommendations on golf equipment, apparel, and accessories
- Maintained knowledge of the latest golf products and trends to enhance customer experience
- Managed inventory, organized displays, and assisted in golf club fittings
Education
Bachelor's Degree - Business Marketing
Colorado Mesa University
08.2024
Skills
- Customer Service & Relationship Management
- Sales & Product Knowledge
- Operations & Logistics Coordination
- Time Management & Multitasking
- Inventory & Records Management
- Problem-Solving & Team Collaboration
Timeline
Mortgage Representative
FirstBank
08.2024 - Current
Operations/Driver
Comet Cleaners Franchising
02.2023 - 03.2024
Operations Associate
Mesa Fitness Colorado
08.2022 - 02.2023
Sales Associate
DICK'S Sporting Goods
08.2021 - 08.2022
Driver (Seasonal)
Mountain Threads
05.2020 - 12.2023
Bachelor's Degree - Business Marketing
Colorado Mesa University
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