Tanner Maxson

In addition to “Material Handler“ responsibilities:

• Use computer software to manage and calculate weight and balance on Boeing 757 aircraft
• Research inbound flight data to obtain approximate scan count of incoming package volume
• Utilize data system to place location and service identifiers into queues for improved team performance
• Perform flight verification duties to provide certainty that inbound and outbound aircraft operations are effortless for crew members
• Ensure flight crews have all required paperwork and provided hospitality to create a comfortable and seamless interaction
• Perform daily, monthly and yearly audits and resolve discrepancies
• Escort unauthorized individuals around airport grounds to comply with FAA and airport regulations
• Effectively communicate with customers and staff via various forms of communication (i.e. phone, TEAMS, Email, in person, etc.)
• Update customers on location and tracking information regarding product
• Deliver and receive freight and assist with heavyweight delivery routes
• Provided leadership and guidance to my team to offer insight on creating a more productive work environment
• Create trucking routes in accordance with commercial driving regulations
• Revise paperwork and generate new paperwork, when needed, to stay current on updated requirements of our facility’s needs
• Meet with peers to discuss innovative solutions to improve upon personnel requirements and operational logistics
• Enter paperwork electronically for transparency and ease of use for upper management
• Assist in the training of onboarding employees to build a solid foundation of the company’s processes
• Establish guidelines in order to adhere to environmental procedures that are strictly enforced by airport operations and the FAA
• Act as a security ground coordinator to assure security of aircraft, crews, employees, airport staff and airport grounds
• Provide staffing duties to those under my supervision
• Trained to operate in various roles to cover specialty positions as needed
• Extensive knowledge of essential equipment used for operations
• Provide occasional cosmetic, functional maintenance for my facility

• Accurately sort packages into appropriate area
• Use hand-held devices to scan packages and containers to track movement of volume
• Densely pack items into containers to increase company profit and decrease likelihood of damaged goods
• Use proper loading and unloading techniques
• Successfully transport containers using various types heavy machinery and equipment
• Receive and unload containers as directed by management and team leaders
• Create and attach location and service identifiers to packages and containers
• Pre-tip and post-trip equipment
• Regularly use forklifts, hand carts and pallet jacks to safely and accurately move product around warehouse
• Safely load and unload cargo aircraft bulk compartments and container compartment with team members
• Search for and verify that no product has missed its intended route to ensure timely delivery to customers
• Supervised a small team of individuals, assuring duties were fulfilled correctly, precisely and timely
• Monitored productivity of team and implemented measures to increase efficiency

• Greet and call customers
• Walk through itemized invoices with customers
• Inspect damaged glass and new glass for defects, part numbers, accessories & features, transfer stickers, etc.
• Commute safely to and from job sites in company vehicle
• Use proper tools for removal, preparation, installation and repair of auto glass
• Coordinated with parts department and parts warehouse to receive correct parts and complete accurate repairs
• Disassembled and reassembled vehicles where required for removal and installation of glass
• Participate in ongoing training to stay up to date on automotive technology advancements and new procedures needed to correctly work on new vehicles
• Pre-trip and post-trip customer and company vehicles
• Communicate with customers and staff daily regarding service
• Resolve customer issues or complaints face-to-face or over the phone
• Collect payment from insurance, credit/debit cards or cash
• Completed paperwork timely, recognize discrepancies and resolve if found
• Completed recalibrations when required for vehicles with lane departure warning, break assist, adaptive cruise control, blind sport monitoring and many other features

• Provide hospital staff, guests & patients with safety and security
• Search persons and belongings for prohibited items
• Patrol zones based on post assigned by supervisory roles
• Report suspicious people or activity to local dispatch team, supervisors or las enforcement
• Enforce hospital policies/rules as well as certain laws when applicable
• Respond to events that risk safety and security of staff, guests & patients
• Write incident reports, keep tracking logs & create dispatches
• Assist medical staff with potentially dangerous patients/situations
• Monitored CCTV footage throughout hospital
• Approach and question suspicious individuals on hospital property
• Report illegal activity to local and federal law enforcement when appropriate
• Escort patients, staff & guests throughout the premises
• Escort ”trespassed” individuals off-property and ensure they are only back on property for medical emergencies
• Follow HIPPA regulations and enforce possible HIPPA violations for patient identity preservation

• Communicate with guests and staff
• Dispatch guests safety on park attractions
• Attend to well-being of guests and staff
• Enforce resort policies and rules within the park
• Stay current on CPR, first aid & AED procedures and certifications
• Use medical assistance equipment properly during training and when emergencies require
• Ensure safety of resort staff and guests

• Perform cleaning procedures during and after park hours