Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Ambitions California
02.2017 - Current
Monitored progress and documented patient health status changes to keep care team updated.
Maintained clean, safe, and well-organized patient environment.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Recorded status and duties completed in logbooks for management.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Entrusted to handle confidential and sensitive situations in professional matter.
Provided compassionate and patient-focused care to cultivate well-being.
Administered medication as directed by physician.
Developed rapport to create safe and trusting environment for care.
Monitored clients' overall health and well-being and noted significant changes.
Direct Support Professional
Able, Art And Work
02.2018 - 12.2021
Monitored progress and documented patient health status changes to keep care team updated.
Maintained clean, safe, and well-organized patient environment.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Guided patients to restroom to support bladder and bowel relief requirements.
Led patient or group recreational activities for enhanced patient outcomes.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Developed rapport to create safe and trusting environment for care.
Central Scheduler
Edward Hospital
01.2001 - 12.2014
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Coordinated with other departments to facilitate seamless operation and excellent patient care.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Received and routed laboratory results to correct clinical staff members.
Processed forms required for insurance approvals and scheduled procedures.
Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
Followed up with patients to reschedule missed appointments.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Communicated information to patients regarding requirements for appointments and test preparation.
Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Performed various administrative tasks by filing, copying and faxing documents.
Conducted patient intake interviews, recording and documenting relevant information.