Summary
Overview
Work History
Education
Skills
Timeline
Generic

TANNISA FAIRCHILD

Marietta,GA

Summary

Results-driven team leader with extensive experience in debt recovery strategies and customer relationship management. Known for negotiating payment plans and enhancing communication techniques to foster strong client engagement and cooperation.

Overview

16
16
years of professional experience

Work History

MATERIAL HANDLER/AUDITOR

HANGER
ALPHARETT, GA
09.2022 - Current
  • Sorted and organized inventory to ensure easy access and retrieval.
  • Inspected materials for any damages or defects upon receipt.
  • Organized warehouse inventory according to warehouse plan.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.
  • Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
  • Investigated discrepancies between inventory records and actual stock on hand.
  • Conducted internal audits to assess compliance with company policies and regulations.
  • Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.

DEBT COLLECTOR/Team Leader

ASSET MANAGEMENT PROFESSIONALS
WOODSTOCK, GA
02.2009 - 12.2020
  • Conducted collection calls to recover outstanding debts from clients.
  • Documented interactions in the customer management system for tracking purposes.
  • Negotiated payment plans with clients to facilitate debt resolution.
  • Educated clients on their payment options and consequences of non-payment.
  • Maintained accurate records of payments and outstanding balances in database.
  • Improved communication techniques to enhance customer engagement and cooperation.
  • Processed incoming payments from customers according to established procedures.
  • Ensured all collection activities complied with applicable laws and regulations.
  • Identified delinquent accounts and contacted debtors to negotiate payment terms.
  • Reviewed overdue accounts to schedule contact dates for follow-up phone calls.
  • Developed strategies for collecting overdue payments while preserving customer relationships.

Education

Medical Billing and Coding Certification - Medical Billing And Coding

Brown Mackie College
Atlanta, GA
12-2003

Associate of Arts - Business Administration

The University of Mississippi/Ole Miss
Oxford, MS

Skills

  • Material inspection
  • Audit compliance
  • Customer relationship management
  • Debt recovery strategies
  • Team collaboration
  • Invoice processing
  • Problem solving
  • Customer service
  • Professional telephone demeanor
  • Call center procedures
  • FDCPA and HIPPA
  • 100 to 125 calls per day
  • TLO, Oracle, WMS
  • Excellent skip tracer

Timeline

MATERIAL HANDLER/AUDITOR

HANGER
09.2022 - Current

DEBT COLLECTOR/Team Leader

ASSET MANAGEMENT PROFESSIONALS
02.2009 - 12.2020

Medical Billing and Coding Certification - Medical Billing And Coding

Brown Mackie College

Associate of Arts - Business Administration

The University of Mississippi/Ole Miss

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