Tannor Blackwell Seese
Charlevoix,MI
Summary
As the owner of Charlevoix Sewer and Drain Cleaning, I leveraged my expertise in plumbing systems and exceptional relationship-building skills to enhance customer satisfaction and secure repeat business. My proactive approach in operations management and drain cleaning solutions led to significant efficiency improvements, showcasing my ability to solve complex problems and collaborate effectively with diverse teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Owner
Charlevoix Sewer and Drain Cleaning
2014.09 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained safety standards while performing drain cleaning tasks, ensuring minimal risk to both customers and self.
- Collaborated with team members to complete large-scale drain cleaning projects on time and within budget constraints.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Troubleshot diverse plumbing problems to accurately diagnose the root cause before commencing repairs.
- Collaborated with contractors and architects to design efficient plumbing solutions for new projects.
Education
High School Diploma -
Charlevoix High School
Charlevoix, MI06.2015
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Management
- Plumbing Systems Inspection
- Drain Cleaning
- Troubleshooting
- Sewer Repair
- Systems maintenance
- Plumbing knowledge
- Septic System Maintenance
- Hydro Jetting
- Pipe Relining
- Pipe Inspection
- Video Inspection
- Fixture Installation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
Timeline
Owner
Charlevoix Sewer and Drain Cleaning
2014.09 - Current
High School Diploma -
Charlevoix High School
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