Summary
Overview
Work History
Education
Skills
Timeline
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Tannya Dujour

Dorchester,MA

Summary

Dynamic phlebotomist with extensive experience at Beth Israel Medical Center, excelling in specimen collection and quality assurance. Proven ability to enhance patient comfort and streamline processes, showcasing strong teamwork and analytical skills. Adept at data entry and maintaining accurate records, ensuring compliance with health protocols and delivering exceptional customer service. Patient-oriented Phlebotomist offering several years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.

Overview

13
13
years of professional experience

Work History

Phlebotomist

Bedrock Recovery Center
01.2025 - Current
  • Prepare patients for blood draws and explain procedures to alleviate any concerns
  • Perform venipuncture, skin puncture, and other phlebotomy techniques to collect blood samples
  • Label and process specimens accurately for laboratory testing
  • Maintain a clean and sanitary work environment, adhering to all health and safety protocols
  • Verify patient information and update records in the organization's database
  • Assist patients in remaining calm and comfortable during procedures
  • Collaborate with medical staff to ensure proper handling and processing of specimens
  • Monitor and maintain inventory of phlebotomy supplies

Lead Phlebotomist

Beth Israel Medical Center
02.2024 - 08.2024
  • Performing Venipunctures: This involves drawing blood from patients, including blood culture collection and fingersticks, while ensuring proper identification and labeling of specimens
  • Managing Supplies: Ensuring that phlebotomy supplies are adequately stocked and reporting any needs to phlebotomy leaders
  • Transporting Specimens: Moving specimens from the collection site to the testing site
  • Quality Assurance: Participating in laboratory programs for quality assurance, competency, mandatory training, and continuing education
  • Team Leadership: Providing guidance and support to other phlebotomists, covering for absences, and helping to reduce patient wait times

Blood Donor Technician

Boston Children’s Hospital
04.2023 - 04.2024
  • Performing phlebotomy for collection of whole blood, routinely practiced automated and manual apheresis procedures, autologous collection and therapeutic phlebotomy following established policies and standard operating procedures
  • Entering donor and donation information into computer, assuring that all information is complete and accurate as well as reassessing donor suitability
  • Bringing to attention of senior staff any errors that occur to ensure correction and resolution
  • Monitoring donors to ensure comfort, safety and adequate blood flow
  • Monitoring individuals for adverse reactions initiating treatment and/or seeking assistance from nursing staff when appropriate
  • Performing regularly scheduled quality control, preventative maintenance and calibration of equipment according to established SOP’s
  • Participating in continuous improvement efforts
  • Has knowledge of all programs offered by the department and is able to effectively communicate these to visitors, donors, patients, parents and families
  • Contributing to the teamwork within the department and works cooperatively with other departments and organizations when required
  • Selecting appropriate venipuncture sites based on knowledge of pathophysiology
  • Obtaining accurate and complete medical history information from blood donors
  • Utilizing knowledge of requirements and regulations pertaining to blood donation to make accurate decisions related to donor suitability

Phlebotomist Technician

Boston VA Medical Center
Jamaica Plain
06.2022 - 01.2023
  • Collect blood using good judgment, reasonable and prudent care and per policies and procedures, including but not limited to the following
  • Perform venipunctures, including blood culture collection, and finger sticks ensuring proper ID/labeling of specimens and using vein preservation techniques for all veterans
  • Transports specimen from site of collection to site of testing
  • Provides factual information concerning laboratory tests, according to standard procedure
  • Maintains patient privacy, and follows all HIPAA guidelines
  • Check two patient identifiers and insure a complete match between requisitions, labels and patient identification card

Phlebotomist Technician

Beth Israel Deaconess Medical Center
Milton
11.2019 - 06.2022
  • Perform venipunctures, including blood culture collection, and finger sticks ensuring proper ID/labeling of specimens and using vein preservation techniques
  • Perform and report bleeding times according to standard operating procedures
  • Use hand hygiene procedures per unit guidelines
  • Ensure adequate stocking of supplies and report needs to phlebotomy leaders
  • Performs clerical duties involving test results and patient charges
  • Transports specimen from site of collection to site of testing
  • Participates in laboratory programs for QA, competency, mandatory training and continuing education

Phlebotomist Technician

Atrius Health
Harvard Vanguard
09.2018 - 10.2019
  • Excellence ambassador of the laboratory and must please numerous customers including the patient, the patient’s family, nurses, doctors, and laboratory professional co-workers performing the lab tests
  • Accuracy, reliability, and even cost effectiveness of Point of Care laboratory tests and Venipuncture are required
  • The Lab Associate assists in performing venipuncture and skin puncture on patients for analysis or other medical purposes
  • Use hand hygiene procedures per unit guidelines
  • Obtains blood samples from patients and may deliver samples to the laboratory
  • Performs clerical duties involving test results and patient charges
  • Provides factual information concerning laboratory tests, according to standard procedure

Phlebotomist Technician

Mass General Hospital
06.2017 - 09.2018
  • Explains safety protocols and procedures to patients, is customer focused and provides certain clerical functions
  • Collect blood using good judgment, reasonable and prudent care and per policies and procedures, including but not limited to the following
  • Check two patient identifiers and insure a complete match between requisitions, labels and patient identification card
  • Use hand hygiene procedures per unit guidelines
  • Select appropriate specimen collection equipment
  • Select appropriate site for blood collection
  • Tie tourniquet and prepare site for venipuncture
  • Collect specimen per order of draw Insure adequate mixing of specimen in tube by inversion or mechanical device
  • Label in presence of patient
  • Package and transport specimen
  • Monitor patient and insure bleeding has stopped, and patient is stable
  • Review prior to collection a standard checklist which includes checking for potential adverse reactions such as history of fainting, and latex allergy
  • Is customer focused and puts the needs of patients first
  • Maintains patient privacy, and follows all HIPAA guidelines with training, or if qualified by competency review, provide EKG, clerical and specimen transport functions

Phlebotomist Technician

Quest Diagnostics
06.2015 - 07.2017
  • Collect specimens per established procedures
  • This includes, but not limited to: drug screens, biometric screening and insurance exams
  • Administer oral solutions per established training
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information
  • Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed

Lockbox Mail Sorter Operator

Bank of America
05.2013 - 01.2014
  • Performs work in one or more functional area or unit, covering for absent employees or performing tasks as assigned
  • Tasks are often routine, repetitive and/or high volume
  • Duties may include: identifying and escalating workflow issues; providing clerical support on departmental projects; providing support to work directors, compiling daily production statistics and/or other reports
  • Working under general supervision, resolves routine problems that may require research from more than one source
  • Acts as information source to less senior staff
  • Performs tasks as assigned by WD
  • Backs up the Work Director
  • Long periods of standing and capacity to work overtime as required
  • Performed a range of duties and functions that revolve around the handling of inbound first class mail such as FedEx, UPS, and USPS Express Mail

Office Administrator/Secretary Temp

U.S. Security Associates
01.2013 - 05.2013
  • Greeting visitors to workplace and attending to them during their stay
  • Answering telephone, email, and social media inquiries and directing them to other employees when appropriate
  • Typing workplace documents, including letters and reports
  • Processing incoming and outgoing mail
  • Creating and maintaining computer records
  • Maintaining paper files
  • Monitoring stock levels and ordering supplies as required
  • Performing basic bookkeeping duties
  • Booking meetings, seminars, and conferences, and organizing catering for them
  • Taking minutes during business meetings

File Clerk

Arbella Insurance
02.2012 - 12.2012
  • Communication: Understanding where files need to go, explaining to people how to request information or store information takes clear communication
  • Computer Skills: Files are often managed electronically, and databases can be complex
  • File clerks need to be able to understand and use computers
  • Discretion: File clerks might have access to sensitive information, such as social security numbers
  • They need to understand that this information is not to be used publicly or given to the wrong people
  • Organization: Databases need organization to work correctly
  • Putting files in the right place so they can be retrieved later is a big part of the job
  • People Skills: People come to file clerks to get help finding information
  • Being a friendly, active listener will help

Education

medical office administration -

gibbs college
01.2014

high school diploma -

john d. o’bryant school of math & science
06.2008

phlebotomy tech -

health training center

Skills

  • Phlebotomist
  • Customer Service
  • Data Entry
  • Teamwork skills
  • Microsoft Office
  • Strong organization and analytical skills
  • Resourceful
  • Energetic
  • Competent
  • Multi-task
  • Result oriented

Timeline

Phlebotomist

Bedrock Recovery Center
01.2025 - Current

Lead Phlebotomist

Beth Israel Medical Center
02.2024 - 08.2024

Blood Donor Technician

Boston Children’s Hospital
04.2023 - 04.2024

Phlebotomist Technician

Boston VA Medical Center
06.2022 - 01.2023

Phlebotomist Technician

Beth Israel Deaconess Medical Center
11.2019 - 06.2022

Phlebotomist Technician

Atrius Health
09.2018 - 10.2019

Phlebotomist Technician

Mass General Hospital
06.2017 - 09.2018

Phlebotomist Technician

Quest Diagnostics
06.2015 - 07.2017

Lockbox Mail Sorter Operator

Bank of America
05.2013 - 01.2014

Office Administrator/Secretary Temp

U.S. Security Associates
01.2013 - 05.2013

File Clerk

Arbella Insurance
02.2012 - 12.2012

medical office administration -

gibbs college

high school diploma -

john d. o’bryant school of math & science

phlebotomy tech -

health training center

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Tannya Dujour