Tanosha Jackson
Milwaukee,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Deli Clerk
Walmart
03.2024 - Current
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Assistant Manager
Family Dollar
10.2023 - 03.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Receptionist
Living Proof LLC
09.2022 - 09.2023
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Department Manager
Walmart
02.2020 - 09.2022
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Prepared annual budgets with controls to prevent overages.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Introduced new methods, practices, and systems to reduce turnaround time.
CBRF Caregiver
Adore Home Health
05.2019 - 01.2021
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
Administrative Assistant
Klean with Kare LLC
02.2017 - 05.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Money Center Associate
Walmart
05.2015 - 02.2017
- Responsible for helping customers with their day-to-day financial duties such as cashing checks, making withdrawals or deposits, giving money orders, and paying different bills.
- Performed various money center services to customers.
- Handled tax preparation for employees and customers.
- Loaded customer credit cards and signed up new customers for card programs.
- Answered department phone calls.
- Sorted and counted coin and currency to make change for associates.
- Trained new employees on proper cash routines, procedures, and requirements.
Personal Caregiver
Preferred Home Health
02.2013 - 05.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Conferred with supervisor to discuss patient condition and medical care.
- Documented vitals, behaviors, and medications in client medical records.
- Maintained clean, safe, and well-organized patient environment.
Education
High school or equivalent -
Montessori High School
Milwaukee, WI06.2011
Skills
- Cash Register
- Customer Service
- Fast learner
- Senior Care
- Caregiving
- Assisted living
- Clerical Experience
- Freight Experience
- Home Care
- Administrative Experience
- Personal Assistant Experience
- Management
- Communication skills
- Cash handling
- Cash register
- Supervising experience
Assessments
Work style: Reliability, Proficient, 02/01/22, Tendency to be reliable, dependable, and act with integrity at work
Workauthorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Deli Clerk
Walmart
03.2024 - Current
Assistant Manager
Family Dollar
10.2023 - 03.2024
Receptionist
Living Proof LLC
09.2022 - 09.2023
Department Manager
Walmart
02.2020 - 09.2022
CBRF Caregiver
Adore Home Health
05.2019 - 01.2021
Administrative Assistant
Klean with Kare LLC
02.2017 - 05.2019
Money Center Associate
Walmart
05.2015 - 02.2017
Personal Caregiver
Preferred Home Health
02.2013 - 05.2015
High school or equivalent -
Montessori High School